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AmeriGas Propane
- Propane
- Gordonville, PA
About this business
Location details
3927 East Newport Rd, Gordonville, PA, 17529, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wish I could give them 0 stars! We purchased and had placed and installed our tank when building our home in 2007 by a small local company. In 2015 Amerigas began delivering our gas. We never set up any service or plan with them. After about a year they started trying to charge us a tank rental fee. I would call in, 10 phone calls later it would be removed. I the last several years I never ordered fuel online because it forces you to sign a contract with them. This year I called in 2 months ago and cancelled my account as ... read more
We have become just another number in the cycle. The WORST service and getting in touch with a live person is almost impossible. Elderly parents in an old home with propane as the only source of heat. Almost ran out in the big freeze last year and here we are again; submitted order on 11/11 and after 18 days, today, still nothing. tank is almost at 15%. I have to give one star because you can't do ZERO or half.
I purchased a new construction home in Fredericksburg, VA and AMERIGAS was sole provider for GAS services. I lease my underground tank from AmeriGas. Upon occupying the home an AmeriGas technician visited my home to make sure their system and tank was operating safely. I was charges over $200 for the service that I thought was a matter of business to ensure their tank was safe and not lekking. It's their tank and it's a new house. You would think they would underwrite the safety of their product before allowing a new user to... read more
I had auto refill and auto payment set up with Amerigas. They decided to change auto fill to will call without notifying us. Now 10 degrees outside and we have no heat, no hot water and we cannot use our stove to cook. They also keep charging me a late fee even though I have autopay and a credit card on file. WORST company I have ever dealt with!
AmeriGas Propane is the worst. I call about delivery and I was told it would be here on 11/24 at 11 A.M., then they tell me no later than 7 P.M.. No delivery. I called today, 11/25. I get nothing out of them. Asked them why they always lie and alls they do is apologize. This is not the first time they have lied. They have very poor customer service and I get charged for all different fees. You can't understand half of what they say and I have to repeat myself often because they have problems understanding English. If I had m... read more
Made me pay for propane already in tank when I bought the house. Over charge for propane. When putting gas in tank, the amount is greater then what could fit in tank. (cant prove this) Even with a credit of $1513.00 still want me to send $89.00 a month. Sent me a late fee for $36.00 when I did not send payment. Charge paper invoice fee $2.99 more then twice a month. Sales tax when I was not sold anything, Invoice for contract termination fee $150.00 I seems they intend to keep chipping away at my credit amount as they know i... read more
Multiple requests to schedule delivery or receive notification prior to delivery. Never responded - they just show up with no warning and when I am not home. My yard is locked with security alarm & I need to be home for delivery.
Worst customer service ever. Paid 500 for 100 gallons of propane on the 12 of November delivery date was scheduled for the 13 -20 no calls or anything now it's the 22nd and now my tank is locked and still no propane called customer service which isn't even in the US its in the Philippines. Keep getting the same awnsers over what day there coming out can't tell you this company is theives they take your money and can't even give you a date on when there coming I don't recommend this place to anyone this place is a joke and th... read more
We have had multiple issues with AmeriGas. We needed an emergency fill and they charged us all the fees but didn't come to fill the tank. We cancelled our account and they were suppose to schedule a pick up. This didn't happen, instead they tried to take it while we were out of town. Since cancelling our account it took them over a year to get the tank, charged us to take it, also added on an addition rental fee, and late fees. We have been disputing this for a couple months and even though they say it will be taken care of,... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.5 star rating with 1,282 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open tomorrow at 9:00 a.m.