This profile has been claimed by the business owner or representative.
AmeriGas Propane
- Propane
- Harrisburg, PA
About this business
Location details
6823 Paxton St, Harrisburg, PA, 17111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been an AmeriGas customer ever since they bought Hughes Propane. I paid $799 last year for propane for 100 gallons! They put a monitor on my tank, so I can’t see gas%. They failed to notify me as I have only 3 gallons left! Now they want $200 to deliver propane in next 72 hours! I must wait at least 7 days for delivery or pay the $200! My tank is not level, sinking, and the regulator should have been replaced a long time ago as it is a hazard! I advise anyone looking for a new propane company to look elsewhere! AmeriG... read more
Overcharged me a little over $600. I was knowingly charged $140 for leak check fee and was given a reference number to call in with to get that refunded after delivery. It took about 6 phone calls over a little over a month to get that credited back to account. Last couple phone calls got a little heated. Then took several more calls to get my money returned to me. Customer service is a 0 out of 5. I will never deal with this company again. My parents are going through a terrible time with Amerigas. My parents own their own ... read more
My husband received a call telling us we would be able to have our gas delivered automatically without having to place the order ourselves any more. He was thrilled. Then gas was not delivered to our business, a kitchen, which cannot be open without propane. We ran out. It was horrible. So we both call and I get a representative who I explain the situation to, she was very nice, I ask her to check the record of the day my husband received the call, she put me on hold and then came back and said she didn’t have a record of th... read more
Not happy with Amerigas at the moment. I scheduled an appointment for them to come out this morning and no one showed up. I received several emails making sure I'm here for the appointment prior to. I called 3 times just to get hung up on and finally on the 4th time I spoke with someone. He told me they are running late wich is understandable but not one phone call or anything. Wasting my time and energy.
We had a tank leaking propane. We kept having to have it filled. We smelled propane outside the house and AmeriGas could not appreciate the risk involved. It took many calls and when they finally came out to remove the tank it was at 10pm and the service man needed my husbands help him roll the 800 lb tank down the driveway. He didn’t know how to operate the hoist and needed my husband’s help . Today when I called and spoke with someone in a foreign country, she told me I could not get a refund . I am done with AmeriGas . We... read more
In May of 2023 they said our tank needed to be moved and they would put in a ticket to move it BEFORE they could refill it. They never put in a ticket, after many calls we finally got a new tank and refilled, now in December they haven’t come back and we are nearly out of propane. All phone calls go out of the country. The connection is often terrible and comprehension is questionable. Calling is absolutely pointless. We have no idea if or when our propane will be refilled. Amerigas is not interested in selling propane.
Horrible. Quoted 1.69$ for propane per gal. Charged $2.22. Called 3 different times to get my second tank linked to my account. Failed all three times. Representatives put me on hold for over an hour then transferred me and that rep ended the call. Each time I call I am put on hold and it goes no where. Then asked to cancel account and they threatened me with over 400$ in early cancellation fees. Fees for the tank pickups and service fees.
Amerigas used to be a great company with an in-state office. Now, I ordered propane on their website to be delivered. I copied the information that was printed for my order. I am SURE GLAD I DID. For not only is the propane level down, which I updated online from when I first placed the order. Today is the last day for the delivery. And it is mid-afternoon. So, I called the 800 number finding that it was listed as a missed delivery, and we have been here ALL DAY. The call center is in the Phillipines. I asked about re-delive... read more
Business response:
We finally received the propane of which Not ONLY was Amerigas changing the price that we were to pay, the driver OVERFILLED our tank. We were at 15% in the tank. And was then OVERFILLED so much that the tank gauge bottomed out. We had to call to obtain an overflow tank as we are snowbirds and would be leaving in a few days. They then were charging for the driver to install the overflow even though it was THEIR FILL DRIVER that was at fault. Now that we are back and we see that on the tank it now reads 30%. That is a MAJOR L... read more
On November 18, 2023 I moved into my house on 11/21/23 I contacted AmeriGas via telephone as this is the only way to communicate with them. I was set up with an online account. On 1 1/24/23 I had propane delivered without the tank being connected. No knock on my door or ring at my doorbell to alert me they just left the paper on the steps. They can deliver propane without a person being home, but can’t connect it without someone home. On 11/28/23 there was supposed to be a scheduled technician at my home who never showed. I ... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.3 star rating with 1,207 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open on Monday at 9:00 a.m.