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AmeriGas Propane
- Propane
- Harrisburg, PA
About this business
Location details
6823 Paxton St, Harrisburg, PA, 17111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very poor customer service when you call you will be speaking to a contact center in India. They have no idea when people will be out even if you tell them you have a gas leak. They also have a lot of hidden fees be careful when you have them come get their tanks they charge you $311 to pick them up. This is ridiculous and they told me they can not tell me a day they will pick up the say they have 90 days but will not contact you and they expect someone to be home. This company is a rip off stay away poor business practice.
Horrible company. They charged a tank fee when I was not advised prior to the charge. I changed companies and now they’re charging me to take their tank. Never had an issue with company I had for over 35 years and then they were bought out. I have called several times and told they would remove the charges then I get a bill with late fees. Would NEVER recommend this company.
I was over charged for the installation of a safety valve. I was told the total cost would be $100.00. After the installation I received a bill for $249.50. That charge included $99.99 for a service dispatch fee. ( trip fee). AmeriGas requested to come to my home and install the valve. I should not have to pay a trip fee. AmeriGas customer service is impossible to talk to, they are based in India.
After being overcharged by over $1 per gallon compared to local suppliers I decided to purchase my propane tank to sever ties with Amerigas. I purchased my tank 06/21/2021 and as of 10/29/2023 I am still receiving bills for a tank rental fee. I have called over 6 times to explain this to their customer service and each month I get another bill with late fees after they tell me my account is closed and I shouldn't recieve another bill. I have been turned into a collection agency and now they are reporting bad credit. Amerigas... read more
Price gouging and then they charge you a final bill for pick up tank charge of 199.99 plus sale tax of 12.00 and the a app and service dispatch fee of 99.99 with sale tax of 6.00.
AVOID AT ALL COSTS! I cancelled my Amerigas service. Since my local company was bought by Amerigas, service has been terrible. Online orders were never delivered, when the tank ran out, I was charged an emergency delivery fee. The last straw was that I was charged nearly double the local average price (Amerigas -$3.95 gal when the local competitor was at $2.29 and the state average was $2.19).
Price gouging and then double charge on state tax for final billing of pick up tank charge and app& service dispatch fee!
Amerigas is money hungry. They lock you into a contract without notice and everything from that point on with their company has some sort of insane service fee. I ordered propane 2 weeks ago and they delivered it but locked my tank because no one was home to sign for a leak test (they did not notify me that I had to be present at time of delivery for a leak test). I called back and scheduled a time for them to come unlock the tank. The appointment rolls around and I wait all evening and no one showed up. I called and they sa... read more
I was charged more than $2.00/ gallon more than other people in my area. And now they won’t refund me, since I paid the bill.
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.3 star rating with 1,207 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open on Monday at 9:00 a.m.