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AmeriGas Propane
- Propane
- White Hall, MD
About this business
Location details
4354 Norrisville Rd, White Hall, MD, 21161, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fraudulent company lies and deception with every phone call. Pre-paid for my propane and it's been more than 2 weeks with no delivery.
I recently had the worst customer service experience I have ever had with any company. In a matter of two days I had to talk with 7 different customer service agents about delivery details. Each one gave me different information and the information given me on my online account was different as well. Considering all the money one pays per year for your service...I would think receiving accurate information is not too much to ask. I know changing companies is almost impossible, but I assure you, I will look at every detail to... read more
this is the worst company ever... their service awful and the lied more than 4 times stating the deliveries would be made that day and they never arrived....
Time and time again, Amerigas and their call center's have failed us. I'm even a GenX, and I cannot stand their call center process. On 1/22; my wife and I simultaneously called as she could not get through. She is the account holder. Her phone call dropped, mine stayed on. During the call, they asked for the authorized user. My wife took my phone and said her name, and said that I can be an authorized user. Apparently, though a simple process, that was not done. Undenounced to us, our tank is scheduled to be removed today. ... read more
Worst business I have ever encountered.Now they quoted 2000.00 to buy tank while we are still waiting on refill using 3 electric heaters to stay warm,so we won’t be empty when they finally show up and have to pay another fee.By the way,called in order when tank was at 30.Any ideas on how to get free from them.same thing happened last year.
Worst company ever. Overseas phone reps who don’t know what they are doing or saying. Poor follow up, expensive propane and false promises.
Again... My delivery was supposed to be 2 days ago I am about to run out of gas . This happened to me too 12/24/22 no hotwater and couldn't cook for Christmas I had to flag down a driver and he was coming from MIAMI......to my neighbor hood no drivers I thought the holidays was over .Now they said it will be here tomorrow I have zero....faith my delivery was due on the 22nd
Worst customer service ever - I ordered propane 2 weeks ago with a delivery date that was supposed to be LAST week - but now with a week overdue from Anmerigas delivery , I'm down to 3% gas and when I call for delivery update . with an answering service now in the Philippines - they say that they CANNOT call locally or call dispatch to see where my propane is - and this is on a PREPAID order - disgusted and frustrated and COLD
I recently placed an order for propane with Amerigas. After waiting a full week after they said they would have it out to me, I called a call center somewhere on the other side of the world. I canceled the delivery and was told the first time that only a credit to my account could be appropriated, then got transferred to the billing department to get disconnected several times because they "couldn't hear me". After finally getting the order canceled I informed the billing department that a refund check was not acceptable to ... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.4 star rating with 1,282 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open tomorrow at 9:00 a.m.