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AmeriGas Propane

1.3

About this business

Location details

WeekdayScheduleStatus
Mon07:00 a.m. to 8:00 p.m.
Tue07:00 a.m. to 8:00 p.m.
Wed07:00 a.m. to 8:00 p.m.
Thu07:00 a.m. to 8:00 p.m.
Fri07:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 5:00 p.m.
Sun08:00 a.m. to 5:00 p.m.
1.31,187 reviews
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Susie V's profile image
Susie V 
2 weeks ago

You really need to track how much propane you have in your tank if you are set up for auto delivery. They continually come to deliver propane when I dont need it. They sent me an email last night 7:45 pm saying they were coming today to fill so I called them and I cant cancel the delivery because its en route and I have currently 60% full propane tank there is no reason for a fill this has been happening a lot over the last 2 years as Ive been tracking my fills and they are suppose to come when you are between 20-30% it seem... read more

Christopher T's profile image
Christopher T 
3 weeks ago

Horrible customer service (2+ hours on hold) and ridiculously expensive ($127 fee) to cancel an unused service (pool heater propane) and have them collect their empty propane tank. This was a small tank that I rolled to my driveway for their driver to pick up and was charged $300 bucks for removal! $427 total just to end the service. What a scam...good riddance! 

Ketan P's profile image
Ketan P 
3 weeks ago

******** customer service. Takes over an hour to reach service *********** over 1 1/2 weeks w no propane as they try to figure out service issue and appts. No followup. Would not recommend to anyone. 

Anonymous's profile image
Anonymous 
3 weeks ago

******** customer service. Takes over an hour to reach service *********** over 1 1/2 weeks w no propane as they try to figure out service issue and appts. No followup. Would not recommend to anyone. 

Anonymous's profile image
Anonymous 
3 weeks ago

We had been a customer since 2014 when we purchased our home, but recent events have forced us to terminate our relationship with AmeriGas. AmeriGas repeatedly sent us messages about improving the customer experience, yet their policies do exactly the opposite and we had a horrible experience. In short, they billed us $624.37 this year for a 10-minute safety check and no gas.For the second year in a row, the propane tank that we lease from Amerigas ($131 annually) ran empty even though we are in the automatic delivery progra... read more

Earl S's profile image
Earl S 
3 weeks ago

We had been a customer since 2014 when we purchased our home, but recent events have forced us to terminate our relationship with AmeriGas. AmeriGas repeatedly sent us messages about improving the customer experience, yet their policies do exactly the opposite and we had a horrible experience. In short, they billed us $624.37 this year for a 10-minute safety check and no gas.For the second year in a row, the propane tank that we lease from Amerigas ($131 annually) ran empty even though we are in the automatic delivery progra... read more

Anonymous's profile image
Anonymous 
3 weeks ago

I would give Amerigas Zero Stars if I could. We have been a customer of ********************** for over 25 years. We were on automatic propane filling for our cook stove and back up propane heater. We completely ran out of propane over the weekend. I waited and called first thing on Monday. on Tuesday they came said they wont come down the drive way because of snow and left. The drive way was plowed down to bare dirt, sanded and salted. Oil trucks, *** and trash truck all have came down previous day and same day with out iss... read more

Kevin W's profile image
Kevin W 
3 weeks ago

I would give Amerigas Zero Stars if I could. We have been a customer of ********************** for over 25 years. We were on automatic propane filling for our cook stove and back up propane heater. We completely ran out of propane over the weekend. I waited and called first thing on Monday. on Tuesday they came said they wont come down the drive way because of snow and left. The drive way was plowed down to bare dirt, sanded and salted. Oil trucks, *** and trash truck all have came down previous day and same day with out iss... read more

Ann K's profile image
Ann K 
4 weeks ago

ZERO STAR not one! I called Amerigas three times and put me on hold for over hours. first time I called, I had to wait over two hours and hung up. the second times, I called and put me on hold over one hour and 30 mins and hung up. third time, I was on hold for over 1 hour and 40 mins an d hung up. I even used chat and put me on hold over an hour no one answered. I had to hung up cuz It was wasting my time. I emailed too and still havent heard back from them. I was so fed up. not happening first time. it happened same situat... read more

Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 1.3 star rating with 1,187 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is open now. It will close at 5:00 p.m.