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AmeriGas Propane

1.4

About this business

Location details

331 Old Highway 5 South, Ellijay, GA, 30540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.41,242 reviews
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David N's profile image
David N 
a year ago

If I could give zero stars, I would. AmeriGas has been an absolute nightmare.They locked the propane tank behind my house which they filled to 70% and now refuse to remove it. I cant switch providers or get heat to my home in **********. This has been going on for over two months. Ive made 15+ calls, sent emails, and spent 6+ hours on the phone being transferred to people who cant help or give straight answers.AmeriGas inspected the property and admitted the tank was a fire hazard then did nothing. I had to winterize my cabi... read more

Melinda S's profile image
Melinda S 
a year ago

i had an auto delivery. When I got the bill they had charged $4.99/gallon. I called and asked them about it and they said their prices fluctuate. I told them to cancel my service and to come get their tank with the propane in it. They had given me 243 gallons and I was at 48% which means I almost ran out. They told me I had to pay for it since they had delivered it and I said no I don,t. Come get your tank. A friend called them to see how much they charged and they told him $1.92/gallon. Do not trust this company. They will ... read more

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Paul O 
a year ago

AVOID THIS COMPANY IF YOU CAN! They have charged me $249.49 for services I did not request and even verified I would not be charged about requiring a quote to repair a plastic lid. Additionally, they have charged me a $36.00 late fee for not paying my bill when THEY told me not to pay it until the case number is resolved. I have called 5 times since January of 2025 and each time, other than 1 where I spent over an hour waiting for a supervisor to come on the phone, I have been told that my case is still in review and they we... read more

Marie O's profile image
Marie O 
a year ago

Awful company. Robbed me of my money. I pay an annual maintenance fee to ensure tank is checked every time its filled. Tank was filled in December, had a leak that wasnt noticed by their employee, lost the full tank and they are refunding less than half. I usually have the tank filled every 6 months when its at 20%. Had the propane for 2 out of 6 months and it was on 0%. Im switching companies after this ******. 

Jeanne H's profile image
Jeanne H 
a year ago

We were with this Company for 25 years. In the beginning they were fine. As time passed, they started to charge a fee to lock in a rate. When we had a local *** to talk to, we were able to get them to waive however after a while we were unable to do that because they closed down the local *** and farmed their customer care overseas. This is when our disappointment with this company began. When you called it was a 20 minute wait to get a non English speaking person that we could not understand. After many years of this and th... read more

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Edith K 
a year ago

Impossible to reach someone for account changes. Got charged $500 for them to pick up their equipment I was renting and no longer needed. 

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Robin B 
a year ago

I rec'd a post card in the mail for a promotion to switch to AmeriGas and I can save 20 cents a gallon and free leased tank swap and both have promo codes behind them. Called **************** to ask questions, will I get both promo codes if I switch, the *** told me yes I would, asked about tank rental, a few other things. Called back a few days later to set it up delivery. Rec'd the tank and they came back to fill the tank and rec'd a bill in the mail for over $600.00 and the promo codes were not included. Called to see why... read more

Holly P's profile image
Holly P 
a year ago

Someone needs to shut this company down. The customer service clearly are scammers. Immoral and wicked this company. I hope they get investigated. Please stay away from this company! They billed me and the driver never delivered my propane. They refused! I froze all winter and they gave me a bill for not fulfilling service. Evil company. 

Mary E's profile image
Mary E 
a year ago

This company has been my propane supplier for 25 years in that time we had a problem with the conductivity of the tank 8 years ago and they dropped an anode bag in it and never came back to check it out even though I asked several times recently our tank had a leak and the company had to come out and fix it for which they decided they would Bill me for their service call I think that we rent from the company the company does not care about safety at all and is very greedy how can they bill me for repairs on a tank that we re... read more

Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 1.4 star rating with 1,242 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is closed now. It will open tomorrow at 9:00 a.m.