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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Awesome job
Business response:
Hi Cristina - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Aimee Mack was so valuable in assisting us reach a MUCH lower rate than what he had a year ago. The process was exceptionally quick to ensure we lock in our rate. In the event rates drop below 4%, I would like Aimee to assist us again.
Business response:
Hi Jason - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
My only problem is that at times the process seemed confusing. Each time I called I spoke with a different person. Why can't there be one point of contact for the whole procedure
Business response:
Thank you for taking the time to share your experience with us, Raymond. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
We really like the portal that showed progress and the files that were uploaded.
Business response:
Hi Daniel - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The team was professional and very pleasant. Things were smooth. My previous loan was with Pennymac so this is the second time I've used them and would recommend you to anyone in need.
Business response:
Thank you for the positive review, Michael! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Merrill & Ammie were great helping me through paper work needed, checking in with me to keep moving forward. The whole team I worked with were outstanding.
Business response:
Hi David - Your feedback is greatly appreciated. Thank you for the review.
Ammie was amazing to work with and so was Ronald. They both answered all of our questions quickly.
Business response:
Hi Justin - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Everyone was very Knowledgeable
Business response:
Hi Calvin - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
This entire process went extremely well. Every person I spoke to, texted or emailed was very nice, kind and very professional.
Business response:
Thank you for taking the time to share your experience with us, James. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Ammie Mack has a 4.6 star rating with 492 reviews.
Ammie Mack is closed now. It will open tomorrow at 9:00 a.m.