AMS | Association Management Services NW

Brittany M 

on BBB

5 years ago

They have always been very responsive to questions and inquiries. Also, great attitudes and customer service. 

Angela W 

on BBB

5 years ago

As a realtor representing buyers in our area having access to the HOA management team prior to a purchase is essential as I help my buyers do their due diligence. This is often very challenging. My experience with AMS was excellent. Lynn P****** and Amy C******* were quick to respond to questions. They directed me to the appropriate documents to answer my clients questions and took initiative to do more research to answer my clients questions. They were patient with my requests for clarification and information. I greatly ap... read more

Brian I 

on BBB

5 years ago

As a new homeowner at ******** *******, and having bad experiences with HOAs in the past, I was skeptical about asking AMS for help. Well, I shouldn't have been, because my experience with Jessica exceeded my expectations wildly. I had an issue with a few wasps and their nests, and thought I'd see how the maintenance/service request system worked through the portal. Jessica responded via email almost immediately, and within 2 hours there was a pest control technician at my door! I was blown away. Thank you, to AMS, and parti... read more

Steve P 

on BBB

5 years ago

Recently I did a typo while making my online payment. Result was a NFS fee. I called and explained my typo and the entire AMS team at one point or another was great and very professional. I spoke to Jessica, exchanged emails Tina but the entire team deserves a, Well Done! I appreciate your patience and helping me resolve my issue, Thank you! - ***** 

Joann Q 

on BBB

5 years ago

I had great experience with AMS service. Jenna was so helpful with my request. I really appreciated her quick response and service! 

Veda N. 

on BBB

5 years ago

Jessica was very responsive to my questions and prompt in her replies. She checked with the appropriate resources to gather information for her response. I really appreciated her helping me understand the situation. 

Michael V 

on BBB

5 years ago

I am a condo owner in an Association that just recently began with AMS-nw. Even before we switched management companies, my wife and I started attended monthly educational trainings dealing with issues related to Associations. Bob M*****, who organizes the classes, is great at keeping us informed about the "Who, When, & Where" of the trainings. Everything is very professionally done, and the information is very valuable and FREE! Thanks Bob and AMS-nw for your service to the everyday home owner! ******* ******* 

Catherine G 

on BBB

5 years ago

Tori K was a most positive customer service representative for AMS. She promptly replied with a clear and concise answer to my question. All is good. Thank you Tori!! ********* 

vicki h 

on BBB

5 years ago

Jenna R***** was very helpful getting my questions answered quickly and even provided additional information to assist me. She was very positive and easy to work with. Thanks Jenna, I appreciate your help.