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8820 Columbia 100 Parkway, Suite 201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Andrew and Brandi were very friendly yet professional.
Business response:
I truly appreciate your kind words, John. It's rewarding to hear that you've had a positive experience with us at Mutual of Omaha Mortgage. Both Brandi and I strive to maintain a balance of professionalism and friendliness with all our customers. Your 4.33-star rating is greatly appreciated. We look forward to serving your mortgage needs in the future. Best, Andre Sturkey.
Verified by Mutual of Omaha Mortgage
Andre has always responded to me quickly and has patiently answered my questions. He worked diligently to find a plan that would work for me and my circumstances..
Business response:
I truly appreciate your kind words, Jennifer. It was my utmost pleasure to assist you and help find the right plan for your needs. Your satisfaction is of great importance to us at Mutual of Omaha Mortgage. Remember, I'm always here to answer any questions you may have. Thank you for the outstanding 5-star rating.
Verified by Mutual of Omaha Mortgage
Andre was very helpful and patient with my situation. He was always available to assist with any questions.
Business response:
I'm absolutely delighted to hear your positive feedback, Roberto. Helping you navigate through your situation was my pleasure and I'm glad to have been able to assist you with your questions. It's reviews like yours that make my job at Mutual of Omaha Mortgage incredibly rewarding. Thank you for rating me so highly, it's much appreciated. If you have any further questions, I'm always here to help.
Verified by Mutual of Omaha Mortgage
Andre was very kind, attentive and available throughout the process. His response was almost always immediate, even outside business hours. He worked hard to find a solution that would work for me and my family.
Business response:
Thank you, Edward, for your kind words and the five-star rating. I am thrilled to hear that you were satisfied with the way I handled your case. Your satisfaction is my top priority, and I am glad that the solution we found suits you and your family. I'm always here to support you even after business hours, and I'm glad you appreciated it. It's clients like you that make my work at Mutual of Omaha Mortgage rewarding. Don't hesitate to reach out if you need any further assistance.
Verified by Mutual of Omaha Mortgage
He was extremely professional. This was all stressful but speaking to him made everything absolutely easy."
Business response:
Thank you very much for your kind words and stellar rating, Benito. I'm pleased to hear that I was able to alleviate some of the stress typically associated with these processes. It was absolutely my pleasure to assist you. If you have any other questions or need further assistance in the future, please don't hesitate to contact me at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Mr. Sturkey is a wonderful person to talk to. He is professional but he remembers that he is talking with someone that might be dealing with a lot of things at the moment. I always felt like a person your company actually cared about. To me, that makes a difference.
Business response:
I'm truly grateful for your kind words, Helen. It's essential to me that every customer feels valued and understood, especially during what can be a challenging time. I'm delighted to hear you felt this way during our interactions. At Mutual of Omaha Mortgage, we always strive to provide a personalised experience. Your satisfaction is my reward. Thank you for your glowing review and for choosing us for your mortgage needs.
Verified by Mutual of Omaha Mortgage
Kind and competent. I enjoyed working with Andre. If we'd been able to avoid an underwriting issue and closed as originally planned at the original rate, the experience would have been perfect all around.
Business response:
Thank you for your generous review, Sheri. I'm glad to hear that you enjoyed our cooperation as much as I did. I acknowledge the challenge we faced regarding the underwriting issue and can understand how this might have impacted your overall experience. Your feedback is truly appreciated and will be taken into account for the future to provide you and other clients with a seamless service. Thank you for choosing Mutual of Omaha Mortgage. It's been a pleasure working with you!
Verified by Mutual of Omaha Mortgage
He was so friendly and responded to all my questions and made my experience so easy!
Business response:
I'm thrilled to hear you had such a positive experience, Mandy! Your satisfaction is my top priority, so it's great to know that my responsiveness and friendliness made the process easier for you. Thank you for choosing Mutual of Omaha Mortgage and for taking the time to leave such a glowing review. I'm always here should you have any more questions in the future. Best, Andre Sturkey.
Verified by Mutual of Omaha Mortgage
I can not say enough great things about Andre. He definitely knows what he is doing and made my entire experience easy. He was the greatest part of this process. Thank you Andre! And also, thank you, Mutual of Omaha
Business response:
I'm deeply honored by your feedback, Sonny! It's always rewarding to know that my efforts have positively impacted your experience. Striving to make the mortgage process as simple and straightforward as possible is always my aim and I'm delighted that you found value in the service I provided. Your appreciation fuels my commitment to maintaining the highest standards in our dealings. Thank you for taking the time to share your experience with Mutual of Omaha Mortgage. I look forward to assisting you in any future endeavors.
Andre Sturkey of Mutual of Omaha Mortgage has a 4.9 star rating with 105 reviews.
Andre Sturkey of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.