This profile has been claimed by the business owner or representative.
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We were very pleased with Andrew and Tate they both was very patient and kind. Every time I text or would call Andrew with a question I always received a return contact from him.The whole loan process with Pennymac was very easy and we would recommend this financial business to anyone who needs help.They will walk you through everything with kindness.
Negative
Business response:
Hi Corey - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
From the start to finish excellent help and great communication. I appreciate your employees.
Business response:
Thank you for the positive review, Timothy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
We have been with Pennymac for a long time and will continue to be with the company.
Business response:
Thank you for taking the time to share your experience with us, Richard. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
All went smoothly
Business response:
Thank you for taking the time to share your experience with us, Helen. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
I really appreciate everyone helping me and answering all my questions and concerns. Thank you!
Business response:
Hi Kelsey - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I liked the fact that I was given choices on the type of loan I could get. For instance, I traditionally go with a VA loan for everything, but in this case an FHA loan worked out best. Something I never would have considered.
Business response:
Thank you for the positive review, Lisa! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
After having a not so great experience with a competitor, I called PennyMac to complete my loan process. They were excellent and we had no issues completing the process.
Business response:
Hi Maura - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The whole process was quick and efficient. Everyone went above and beyond expectations
Business response:
Hi Frank - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
N/a
Business response:
Thank you for the positive review, Dana! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Andrew Mortenson has a 4.5 star rating with 223 reviews.
Andrew Mortenson is closed now. It will open on Monday at 9:00 a.m.