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Anita's Kitchen - Ferndale
- Restaurants
- Ferndale, MI
About this business
Location details
22651 Woodward Ave, Ferndale, MI, 48220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 9:00 p.m. | |
| Tue | 11:30 a.m. to 9:00 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:00 p.m. | |
| Sat | 11:30 a.m. to 9:00 p.m. | |
| Sun | 11:30 a.m. to 9:00 p.m. |
Driver was very late. The order was placed at 6:15pm but did not arrive until 8:45pm
Business response:
Wow that's terrible! Have you been able to get in touch with Grubhub? I'm sure they would issue a refund for that! Please let us know if there's any way AK can help!
The driver left the order outside the building door and did not deliver it to the apartment door. I did not receive any notification that it had been delivered. The food was supposed to be delivered to THE APARTMENT DOOR. No effort was madevto contact me either for entry into the building. Someone could have taken my food before I got to it.
Business response:
Hi Kimberley, thanks for reviewing us positively despite the issues with the driver. We'd like to encourage you to contact GrubHub, because they will probably work with you on a credit!
Disappointed. Anita’s is a longtime favorite, but it has been a bit since we’ve been. The chicken shawarma was grey, dry, and off -tasting, the fattoush tasted nothing of fattoush, and the hummus was just ok. Very sad.
My order was not complete. Lemonade wad $5 not delivered to me
Business response:
Hi Margo, we sent the lemonade with the driver, so we'd ask that you please reconsider your review (as it affects our business) and please contact GrubHub regarding the item not being dropped off. Thank you!
Did not receive my 5.00 lemonade!!!!
Usually great, but salad was dressed already. It went soggy very quickly. Usually love this place.
Business response:
Hi Morgan, sorry to hear your recent experience was subpar. Please reach out to me directly so I may be able to help resolve this issue! One thing I have to ask - you mention you usually love us... Do you feel we really deserve a 1 star review?
They missed my extra order of pita bread.
The restaurant is very good. Our driver dropped off the wrong order.
That was the worse meal I've ever had there. The hummus was drying out. The rice wasn't great. The carrot cake was supper dry. It was probably old.
Business response:
Hi Kimberly, sorry to hear about your recent experience. Have you already been in touch with anyone at the restaurant? We are curious if your order was delayed by GrubHub because this doesn't sound like our typical quality standards.
Frequently asked questions about Anita's Kitchen - Ferndale
How is Anita's Kitchen - Ferndale rated?
Anita's Kitchen - Ferndale has a 4.5 star rating with 3,160 reviews.
When is Anita's Kitchen - Ferndale open?
Anita's Kitchen - Ferndale is closed now. It will open at 11:30 a.m.