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Anna Eng

4.6

About this business

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6408 reviews
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John Chalres White J.'s profile image
John Chalres White J. 
a year ago

This is our fourth time buying a house and this mortgage process was the easiest. Everyone involved was helpful and very quick to respond to questions etc. 

Business response:

Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jerry R.'s profile image
Jerry R. 
a year ago

Tommy P and Anna E provided excellent customer service throughout our entire loan process. They were very responsive to calls and texts and I would highly recommend each of them. We were very impressed by their commitment to going the extra mile. 

Business response:

Hi Jerry - Your feedback is greatly appreciated. Thank you for the review. 

Linda Carter P.'s profile image
Linda Carter P. 
a year ago

Yes my loan officer Anna Eng was with me the whole time her professionalism was oitstanding,patience,. 

Business response:

Hi Linda - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Patricia S.'s profile image
Patricia S. 
a year ago

I was not the easiest person to deal with at times, as moving across the country is fairly stressful. Anna stayed with it and got the info she needed from me. I respect her for hanging in there with me. 

Business response:

Thank you for taking the time to share your experience with us, Patricia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Mark I.'s profile image
Mark I. 
a year ago

Anna and Mike were both amazing and responsive. Thanks to you both. Glad to have used pennymac again 

Business response:

Hi Mark - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Vladislav S.'s profile image
Vladislav S. 
a year ago

Both Nicole and Anna were amazing! From spending hours on the phone getting exceptions and locking in an unbelievable rate, to spending hours on the phone and email organizing paperwork for closing, they made this experience easier and less stressfu. 

Business response:

Thank you for the positive review, Vladislav! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Cordie B.'s profile image
Cordie B. 
a year ago

I'll never work with any other company for a morgage.  

Business response:

Hi Cordie - Your feedback is greatly appreciated. Thank you for the review. 

Michael C.'s profile image
Michael C. 
a year ago

working with Anna was a pleasure also had a great experience with everyone on her team. Everybody knew what was going on when I needed to call in information. It was one of the smoothest mortgages ever. I highly recommend Anna and her team. Thank U 

Business response:

Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Praveen M.'s profile image
Praveen M. 
a year ago

It was great working with Anna and Layal! They are helpful at every moment. Would recommend them for sure 

Business response:

Hi Praveen - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about Anna Eng

How is Anna Eng rated?

Anna Eng has a 4.6 star rating with 408 reviews. 

When is Anna Eng open?

Anna Eng is closed now. It will open tomorrow at 9:00 a.m.