Ansana Shrestha

Daniel H. 

on Yelp

4 years ago

I scheduled a cleaning over the phone for July 19, 2021 for my son and I at Aspen Dental in Dalton. I specifically wanted our 6 month cleaning and exam that my dental insurance pays for. My son and I arrived 15 minutes early and they took X-rays and had the hygentist look at our teeth. They did not clean them. They wanted us to return another day for the cleaning. I will no ever return here. I scheduled a cleaning and did not get it. I believe they are scamming people with repeat visits for things they can do in one v... read more

Anaeli Ileana H. 

on Yelp

5 years ago

I would give zero stars. Because of the quarantine, they kept pushing back my appointment. Understandable. The quarantine is over. Things are opening back up and going back to normal. And I haven't gotten a message to reschedule my appointment. So I figured I'd call to confirm my appointment for Monday. The girl who answered said they couldn't make an appointment for Monday because they're booked. I repeat that I'm not trying to make an appointment, I'm trying to confirm it and see at what time it was. She said she'd have to... read more

Lori S. 

on Yelp

6 years ago

run do not walk as far away from this practice! from being overcharged to not diagnosing my pain properly. spent alot of money time and pain to end up going to a different dentist and oral surgeon for a root canal. one tooth was more than likely extracted when it shouldn't have been. if you want a busy chain practice in a shopping mall go ahead. go to a dentist who has been here 100 years and cares about each individual patient!! run!! 

Mei C. 

on Yelp

6 years ago

I was one of the people who gave them five stars after the first visit. I agreed they were very nice, but I gave them zero stars after my treatments. I don't like the way they practice. I wrote a review with 1800 words, but it didn't fit into the space. Therefore, long story I make it short. I was going to have a filling and a crown (about $1600 work), but I ended up having $4521 "work" in Aspen. I had a dental exam and cleaning in another dental office this April. Because that dentist was not the provider of my insurance c... read more

Rina K. 

on Yelp

7 years ago

Polite enough front desk crew. I made my appointment a month early. The day before they had to reschedule me because they double booked my time. When I arrived 15 minutes early, they were closed for lunch. so waited outside. When I got in, they had not requested my paperwork from my previous dentist (another Aspen) so I had to do all my own paperwork. That's what you get for waiting till the last minute to do your job. Now it's 30 minutes after my appointment time and I'm sitting in the waiting room waiting for them to get m... read more

Tim W. 

on Yelp

7 years ago

Aspen started out with great service and slipped into a mess very quickly. Having pail 5k for dental work, i was suprised when i arrived for my 4pm appointment that the debtal assistant told me thar they no longer do temporary denture linings adter 4pm. I have not been contacted about any more appointments and thwy still owe me a lot of denture work or money. I have left several messages but not a single call back. Every other dentist has banker hours and weeks of delays. I had high hopesfor Aspen. Mat u suggest trying one i... read more

Claudia M. 

on Yelp

7 years ago

I had a tooth pulled out about a month ago at the dalton location and the dentist broke off a chunk of the neighboring tooth. They glued it back on but since then I have pain in that tooth. They could have charged me less the least they could have done. I've called the office to schedule an appointment with the owner numerous times but have not got a call back from them. Going to a professional dental office now. They hire inexperienced straight outta dental school. 

Karrie R. 

on Yelp

7 years ago

I'm reporting them to this organization: http://www.ada.org/en/coda/policies-and-guidelines/file-a-complaint/ I have heart failure, diabetes, and high blood pressure. I have a tooth another dental office said that needs extracting and replacing. I was not told this three/four months earlier. 1) They also charged me for a filling they didn't do and I have to pay for it again with another dental office. 2) I tried to explain to them that I have to use children's impression trays, but they ignored that and used adult impres... read more