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AnswerHero
- Miami, FL
About this business
AnswerHero™ is here to alleviate some of the pressure most people deal with when it comes to answering important calls, scheduling appointments, and handling large numbers of customers at once. Setting up our service is pretty easy – you will be assigned a phone number that our software recognizes and appoints to a member of our staff. The fact that we have live operators who are taking the calls on your behalf rather than having AI algorithms deal with the client, separates us from the competition. Having a real person on ... read more
Location details
12940 SW 128th Street, STE 102, Miami, FL, 33186, United States
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They are reliable! I have been able to depend on them for nearly a decade.
Business response:
Hi, Melissa. Thanks for taking the time to share your positive experience. We truly appreciate it!
We have been using AnswerHero for our small law firm for more than 2 years now and extremely happy with their service. My clients consistently note the pleasant reception they receive when calling our office and our messages are carefully and promptly transcribed. We recently had some technical issues with call forwarding after switching to a new phone service provider, and AnswerHero’s team worked closely with us and continued to troubleshoot until we found the cause and resolved the issue. I was really impressed with how r... read more
Business response:
Thank you so much for your kind words, Nadeen Al-jijakli. We really appreciate you taking the time out to share your experience with us. Cheers, AnswerHero
Just started using them working out so far good
Business response:
Hi, Ed. We are thrilled to learn that you had a positive experience with us!
Professional and very efficient. Bilingual options, transcribed messages delivered to you by email and/or text, calendaring services, easy to set and deliver office/holiday schedules and messages to specific groups of people, and very friendly customer service. I'm a happy customer!
Business response:
Hello Emma, thank you so much for your review! We have thrilled to know you're a happy customer!
Very professional. Consistent follow-up for holiday hours making it easy to advise our clientele of out of the norm office hours. Great customer service, always available and prompt.
Business response:
Hi, Scheer. Your feedback is highly appreciated. Thank you for the review!
Most professional answering service I know of.
Business response:
Wow! Thank you so much for your review! :D
Frequently asked questions about AnswerHero
How is AnswerHero rated?
AnswerHero has a 4.9 star rating with 39 reviews.
When is AnswerHero open?
AnswerHero is open now. It is open 24/7.