Antelope Valley Care Center's cover image

This profile has been claimed by the business owner or representative.

Antelope Valley Care Center

4.2

About this business

Location details

44567 15th St W, Lancaster, CA, 93534, United States

Get directions
4.2223 reviews
Select a rating
Maureen B.'s profile image
Maureen B. 
rating
6 years ago

Unfortunately, we had the need for a care facility for my mom and if I couLd give this place 10 stars, I would. I can't say enough about the staff and how compassionate and understanding they are here. My mom meant the world to me and they treated her as if she meant the world to them. I will forever be grateful for everyone at this facility. I should name my favorites, but they are all my favorites. 

Allison H.'s profile image
Allison H. 
rating
8 years ago

My husband has been here for 2 weeks and has received exceptional care all around. It is very clean and all the personal are very nice. The friendliness of the staff is really lifting his spirits. There are always some activities going on. Yesterday he went into the beauty shop and seriously got one of the best hair cuts ever for $14. The physical therapy is really getting him in shape to come home! I was apprehensive about leaving him in a care facility, but we had no choice, I did not have the equipment at home to help hi... read more

Pat C.'s profile image
Pat C. 
rating
3 weeks ago

They leave their patients in soiled diapers they dont help them to get up and they keep falling they dont put their food trays in front of them to eat 

Business response:

Apologies for any inconvenience. Your feedback is important to us. Please feel free to reach out to us at (661) 949-5524 to discuss your concerns further. 

Michael R.'s profile image
Michael R. 
rating
11 months ago

This place is a joke. My father was have a stroke and seizure. I asked for help and they refused to call 911 I had to demand that they call. You don't care for your family member do not recommend this place for any human being. And given them one, Staehr is too many 

Rachelle L.'s profile image
Rachelle L. 
rating
a year ago

A few weeks ago, my 89-year-old dad was here and thankfully my brother was visiting him. My brother noticed that our dad was having a stroke and seizure. He yelled for a nurse to call 911. They refused and said nothing was wrong. My brother had to run out of the rehab center to get wifi service to call 911 himself! This place was also run down and filthy. 

Susan K.'s profile image
Susan K. 
rating
a year ago

Terrible care there. No doctor on premises. I was told "he" only drops in about once a month and lives out of the area. 

Celeste P.'s profile image
Celeste P. 
rating
2 years ago

If i could leave no star i would, my cousin has been staying at this facility for a couple months now and has received the worst of the worst care. Mind you he is disabled and relies on 24hr care, he has been injured several times because of poor equipment and the carelessness of their staff. Definitely wouldn't recommend if you really care and love your loved ones, this facility and the workers here don't take any responsibility & never did they once apologize for the incidents that had happened to my cousin . They are onl... read more

Teresa B.'s profile image
Teresa B. 
rating
2 years ago

The halls smell very bad such poor ventilation nothing like the lobby. Shortage of staff is a norm especially Nights, Weekends and holidays. No doctors on site. These doctors take hours to respond. Good luck if you need immediate changes on medication or referrals. Not once did a doctor show up to see my relative. The food looks and tastes bad. Floors always filthy. DirtyLaundry bins never have a bag on them. Staff and family members just place soiled lines on floors or on top of the lids. Go see for yourself. Equipment/bed... read more

Juliel C.'s profile image
Juliel C. 
rating
2 years ago

This was by far the worst experience ever. I was here because i was released from the hospital and awaiting hip surgery. The average time after using the call button was 6-8 hours . Never got meds on time snd never got pain meds on time . One of the cna's they had recently hired came into my room one night loaded and slurring her words. The room i was in was infested with cockroaches. I told them on multiple occasions yet nothing was done. I went for surgery and was in the hospital for three days. I chose to go to another f... read more

Frequently asked questions about Antelope Valley Care Center

How is Antelope Valley Care Center rated?

Antelope Valley Care Center has a 4.2 star rating with 223 reviews. 

When is Antelope Valley Care Center open?

Antelope Valley Care Center is open now. It is open 24/7.