Apartments at Eleven240

4.1

Apartments
Charlotte, NC

About this business

Real Estate Apartments

Location details

11240 Woolwich St, Charlotte, NC, 28216, United States

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Weekday	Schedule	Status
Mon	10:00 a.m. to 6:00 p.m.
Tue	10:00 a.m. to 6:00 p.m.
Wed	10:00 a.m. to 6:00 p.m.
Thu	10:00 a.m. to 6:00 p.m.
Fri	10:00 a.m. to 6:00 p.m.
Sat	10:00 a.m. to 4:00 p.m.
Sun	Closed

4.1245 reviews

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Marguerite Rehders

Recommended

5 years ago

Kristy is the best ever! Thank you for everything !

Business response:

Thank you so much, Marghy, and for mentioning Kristy. You’re right, Kristy is always going above and beyond. We’ll be sure to share your praises with them! Should you have any questions or feedback for us, please call our office at (980) 296-0714.

Cheryl Douglas

Recommended

5 years ago

well its very nice and quiet so far can't wait till the pool opens everyone is very helpful

Business response:

Thank you so much, Cheryl, for your amazing review! We are so glad to hear you enjoy our wonderful location, and that you are a valued member of the community. If you have any questions or feedback for us, please call our office at (980) 296-0714.

Janier Armando Mora

Recommended

5 years ago

This is top of the line right now for renting an apartment, excellent assistance in the rental office, very nice people working there , friendly environment, highly recommended.

Business response:

Thank you so much for your kind words, Janier. We really appreciate you taking the time out to share your experience with us.

Imtinal Saleh

2 years ago

I'm giving this such a low rating because of the careless people staying here and nothing is being done to take care of the situation. You know it's bad when you go the distance to get your voice hear

Noelle Murray

4 years ago

Expect to pay for amenities that are never accessible. Besides 24/hr access to non residents at the “gated” pool. All other amenities are accessible maybe 5 hours a day (mid day during the week). AKA amenities are ONLY open when leasing office is open. Leasing hours are lacking. Security is also non existent. 24/hour “emergency on site maintenance/manager” is 100% NOT true. Still waiting for a response 3 days later from a 35 min hold on a recorded line from the emergency line. Cons: Thin walls NO secured access Gated po... read more

Business response:

Noelle, Thanks for your feedback

Denise DeCicco Kasper

4 years ago

For a luxury apartment community the office staff is so unresponsive. There is no monitoring at the pool and it’s crowded with people who don’t live here. At night it’s like a cheap ghetto nightclub with blaring music and wreaks of pot smoke.

Business response:

Thank you for the feedback and looping us in on the issue, Denise. We set the highest standard in customer service, and our team is truly sorry to hear it was not met in your experience. Please get in touch with us on (980) 296-0714 and we'd be happy to help you out.

Chadisia Shaw

Recommended

4 years ago

For the price you will be paying to live here, you are better off finding somewhere Uptown or just getting a house. The walls are paper thin; your neighbors might as well be living in the same unit as you. Every single day (including weekends) between the hours of 3-6 AM I get awaken by my neighbors above. It literally sounds like “My 600 LB Life” are having tap dancing lessons every time they move. I have been to the neighbors, the leasing office several times, & wrote multiple emails but all to no avail. I was told that th... read more

Business response:

Thank you, Chadisia, for your honest review. Resident feedback helps us make improvements for you and other’s future experience at Eleven240. We are invested in creating a positive experience at our community. While we know our team and Regional Director are actively working with you on a solution, please feel free to reach out directly to Jason at (844) 215-4184 for further questions or concerns.