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Apollo Homecare of Kansas
- Home Medical Equipment Provider
- Topeka, KS
About this business
Location details
4410 SW 21st St, Topeka, KS, 66604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI have been a customer for over two years. They always have the replacement parts I need and everyone in the store is very familiar with the equipment and can answer any question you may have for them. When I went in for my first visit they gave me several suggestions about which system to go with and I have not regretted the Phillips Respironics that I selected. Good folks to know and do business with.
Business response:
Thank you so much for your kind words, Bill. We really appreciate you taking the time out to share your experience with us. Cheers, Apollo Homecare of Kansas
RecommendedVery good explained everything very well very nice person and helpful 👍
Business response:
Thank you for the feedback
RecommendedThese folks rock, when it came time for my mother to get her CPAP the staff made the process easy and fast
RecommendedIf you are needing help and feel lost and overwhelmed let John and his staff assist you. Great business!
Even though they were made aware of the Philips CPAP and BiPAP recalls they still haven't notified people who purchased their machines through Apolo. And even though I heard about the recall from a friend who heard from Jayhawk Patient Supply... Philips can't process it because Apollo has not done their part... a part I assume should have happened when I purchased machines more than a year ago. I'm more than disappointed in the level of care and support that is provided.
Business response:
Hi, A.d.. We are sorry to hear that we didn't meet your expectation. We have very high expectations at Apollo Homecare of Kansas and would love the opportunity to improve. Please get in touch with us at (785) 272-1257!
Worst customer service and billing practices I've experienced for my CPAP needs. I wish I never did business with them. I bought a Philips CPAP machine from Apollo on 2/24/2021. On June 17, 2021, I saw on the news that there was a recall on Philips CPAPs. I never received any notice of this recall from Apollo. I contacted Apollo to see if mine was affected and they said I would have to contact Philips. I verified on the internet that mine was included in the recall and that it could potentially cause health problems includin... read more
Business response:
We are very sorry to hear about your experience. This is definitely not the standard of service we aim to provide. We will reach out to the insurance company and manufacturer to see if there is an alternative solution. If you have further questions, please call us at (785) 272-1257.
Friendly people but I overpaid when I reordered supplies and they refused to refund the difference. They old me I had to wait 90 days and check back with them on the overpayment. It took weeks to get anyone to return my call and I still haven't received anything. I recommend double checking your insurance payments and upfront charges they charge you.
Business response:
Hi, Rose. We are sorry to hear that we didn't meet your expectation. We have very high expectations at Apollo Homecare of Kansas and would love the opportunity to improve. Please get in touch with us at (785) 272-1257!
Frequently asked questions about Apollo Homecare of Kansas
How is Apollo Homecare of Kansas rated?
Apollo Homecare of Kansas has a 4.8 star rating with 422 reviews.
When is Apollo Homecare of Kansas open?
Apollo Homecare of Kansas is closed now. It will open on Monday at 8:30 a.m.