Appliance Care of Atlanta

Douglas L 

on BBB

3 months ago

This place is a racquet. While ****** correctly diagnosed that the water inlet valve on my refrigerator needed to be replaced, he quoted me a price of approximately $570 dollars - because that is what the book says. I bought the part for $130 and was able to replace it in about an hour with a ******** screwdriver. 

Charles W 

on BBB

6 months ago

My previous review stated, My microwave is working perfectly again, thanks to the technician who came out today. I initially thought the issue was with the ********** but it turned out to be a $22 switch. The total cost to replace it, including diagnostics and checking the electrical current flow, came to $275. While I appreciate the quick repair, the markup on parts is definitely something to consider.I believe they fraudulently misrepresented the ********* is an update: The microwave is not working perfectly again. There i... read more

TM R 

on BBB

8 months ago

**** came to repair a Maytag washing machine. He charged me $189 to reset the codes on the mother board due to the lid lock code that was probably the problem. He unplugged the washer after resetting it and left. He said it was all fixed. I turned the washer on and it wasnt fixed lid lock blinking. I called him back in he said you just have to unplug it every time you wash to reset it because the motor is probably going bad. The $189 is no guarantee to fix the problem. He did not run a code to see what the problem was. If he... read more

Bruce T 

on BBB

10 months ago

Called this company Sept 17, 2024. Washing machine is a one piece stackable with top loading washer - problem is last spin cycle was not draining water. Clothes were full of water when machine stopped. App't was made for the next day. Tech named **** arrived. I explained situation. **** took off the front cover of the machine then started machine so it could go thru complete washing cycle. Last spin cycle still not working. He checked the safety lid lock while machine was running and could find no problem with it. He said th... read more

Kapila p 

on BBB

a year ago

Never use this company! it was ripped off by this company. I had freezer not coolinfg as set temperture. They replace part deforst terminator on Feb 27,2023. They replace a one part out of three component. at the time of service. The part cost only $75. they charged $950. now within 5 months. I have same problems freezer not cooling as set temperture. So I called another company on 8/17//2023,Sub Zero and they are certified for sub zero refrigerator. they replaced all three part $930 

Leasley J 

on BBB

2 years ago

I am VERY disappointed. I requested an appointment yesterday for a Technician to come and fix the fridge but they said they were "booked" so I had to wait for them tomorrow which is today. So they came here eariler than expected because they told me they were going to come between 8 AM and 5 PM. So they've arrived at my home and all they did was go behind the fridge, took off the panel, and then just basically said "well the circut board is fried so I cannot fix it" I mean what? I thought this person was suppose to fix my fr... read more

amir j. 

on BBB

2 years ago

Never use this company. First make sure to get the quote in writing with the breakdown and details. They will quote you verbally for the reason. They came and gave me the quote for fixing my refrigerator control board and dispenser. Came and fix the control board but didn't fix the ice dispenser saying it needs a motor change. I asked the quote (verbal) includes fixing both things but he blatantly lied and denied. Then he said I will only charge for motor not the labor or anything else. After few days when I followed up he s... read more

Abby M 

on BBB

3 years ago

DO NOT USE. I was 100% ripped off by this company. I had a broken Subzero wine refrigerator due to leaking freon. They charged me $1000 to basically patch a hole where freon was leaking, install a $2 ****** valve, and put in more freon. I will absolutely never use this company for any appliance repairs again.