Aqua Living Factory Outlets

shane kimberlin 

on Google

4 weeks ago

Danielle made the entire buying experience easy, enjoyable, and stress-free. From helping me choose the perfect model to making sure delivery and setup went smoothly, she was knowledgeable, patient, and incredibly responsive. The hot tub itself is amazing—great quality, perfect size, and exactly what I was hoping for. I couldn’t be happier with my purchase and the excellent customer service I received. Highly recommend working with Danielle if you’re in the market for a hot tub! 

Paula Floren 

on Google

3 months ago

Thank you so much for all your help with the purchase of our hot tub. The experience was great from us walking into the showroom to the crane placing the unit on the deck. You all were amazing to work with. 

the first Noel 

on Google

a month ago

I have owned a spa I purchased from aqua living for five years without out issue. Until now my blue tooth stereo went out but with the help of there exceptional customer service team I was able to order a new one after five years of use having to replace a stereo for under a hundred bucks was do able. But the reason I wrote this review is because of the excellent customer service I received very helpful and understanding and willingness to go above and beyond to help. Thank you customer service . 

Lenny DeFiore 

on Google

a month ago

Buyer beware Received my Catalina hot tub in November 2023 six months later the heater broke took two weeks for in a placement then they sent a technician to swap it out with a new unit. June 2025 Hot tub heater broke for second time they will honor our two year warranty for parts Heater, but make me pay for the labor for their defective parts. What’s gonna happen in November 20 25 when the parts and labor did not match your warranty went for the past two years there’s continuous breakdowns. There’s so many other companies ... read more

Rick Greene 

on Google

2 months ago

Danielle Clark (Aqua Living Stores, Johnson City, TN) was such a huge help to my wife and I, as we were determining which spa to buy for our cabin. We settled on the G-6 Tranquility 6 person spa. We have enjoyed it, and our guests have as well. Thank you Danielle for answering our questions and helping us thru this process! We highly recommend Danielle and Aqua Living!!