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Arroyo Pinion Hotel, an Ascend Collection Hotel
- Hotels
- Sedona, AZ
About this business
Location details
3119 W Arizona 89a, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dear Guest,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Arroyo Pinion Hotel, Ascend Hotel Collection. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Arroyo Pinion Hotel, Ascend Hotel Collection Hotel, soon!Thank You,Arroyo Pinion Hotel Management
Business response:
Dear Guest, Thank you for choosing us and also for your rating. We want to apologize if we did not exceed your expectations in all areas of your visit. We hope you will come back so we can provide you with a flawless stay. It was our pleasure hosting you, and we look forward to your next visit. Best regards, Vishal Patel General Manager
Extremely nice staff- Also, we had to check out one day early to catch flight back home due to winter storm warning- property owner approved refund to Expedia. Much appreciated!
Business response:
Dear Nita,Thank you for your kind words! We're so glad we could accommodate your early check-out and that the refund process was smooth for you. We truly appreciate your understanding, especially with the winter storm. It was a pleasure having you stay with us, and we hope to welcome you again soon under better weather conditions! Safe travels!Thank You,Arroyo Pinion Hotel Management
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Business response:
Dear Jennifer,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Arroyo Pinion Hotel, Ascend Hotel Collection. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Arroyo Pinion Hotel, Ascend Hotel Collection Hotel, soon!Thank You,Arroyo Pinion Hotel Management
Business response:
Dear Kevin,Thank you so much for awarding us a positive rating for your stay at our Arroyo Pinion Hotel, Ascend Hotel Collection hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Arroyo Pinion Hotel Management
Business response:
Dear Line,Thank you so much for awarding us a positive rating for your stay at our Arroyo Pinion Hotel, Ascend Hotel Collection hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Arroyo Pinion Hotel Management
This is a beautiful property with a heated pool. We spend the evening around the firepit making s'mores. The staff are helpful and friendly. My son made waffles for breakfast and I had the hot breakfast. There was a little wear in the bathroom area, hopefully that will be renovated.
Business response:
Dear Shirli,Thank you for your kind words! We're thrilled you enjoyed our beautiful property, the heated pool, and the fun evening by the firepit making s’mores. It’s terrific that you and your son also had a great time with the breakfast offerings. We appreciate your feedback regarding the bathroom area and will certainly consider that as we plan future improvements. Thank you for choosing to stay with us, and we hope to welcome you back for another great experience soon!Thank You,Arroyo Pinion Hotel Management
Business response:
Dear Nancy,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Arroyo Pinion Hotel, Ascend Hotel Collection. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Arroyo Pinion Hotel, Ascend Hotel Collection Hotel, soon!Thank You,Arroyo Pinion Hotel Management
The property wasn’t exactly as we had anticipated, I will say the photographer did a great job at making the resort feel more excluded than it was. However, the staff was incredible and our stay was great. My only recommendation is to get a room on the 2nd story as we were constantly getting woke up by people above us stomping around. The fireplace worked well at adding ambiance and heating the room. Bed was comfortable and room was clean.
Business response:
Dear Myra,Thank you for your honest review! We’re glad you had a great stay; our staff made such a positive impression. It’s terrific that you enjoyed the fireplace’s cozy ambiance, the comfortable bed, and the clean room. We appreciate your recommendation regarding second-story rooms and apologize for the noise disturbance from above. Your feedback is valuable, and we’ll use it to improve our guests' experience. We hope to welcome you back for an even better stay in the future!Thank You,Arroyo Pinion Hotel Management
Frequently asked questions about Arroyo Pinion Hotel, an Ascend Collection Hotel
How is Arroyo Pinion Hotel, an Ascend Collection Hotel rated?
Arroyo Pinion Hotel, an Ascend Collection Hotel has a 4.2 star rating with 1,751 reviews.
When is Arroyo Pinion Hotel, an Ascend Collection Hotel open?
Arroyo Pinion Hotel, an Ascend Collection Hotel is open now. It will close tomorrow at 12:00 a.m.