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Ascentra Credit Union

4.9

About this business

Unlike banks, we don’t answer to stockholders or investors, we answer to YOU. As a local, democratically controlled not-for-profit, each member of Ascentra Credit Union owns a share in the credit union. When you join Ascentra, you are not a customer you're a member-owner and are treated as such. We put people before profits. Those profits then go back to you, in the form of lower interest rates on loans, higher returns on your deposits, and lower fees. For our 40,000 members who directly benefit from our cooperative model... read more

Location details

1116 S 14th St, Clinton, IA, 52732, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.9104 reviews
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Stephen M.'s profile image
Stephen M. 
on Birdeye

6 days ago

All the people I've met there are good people. Thanks for the service. 

Linda M.'s profile image
Linda M. 
on Birdeye

6 months ago

Friendly customer service 

Business response:

Thank you so much, Linda! We're glad we could provide a positive experience. Have a great day! 

Layla S.'s profile image
Layla S. 
on Birdeye

a year ago

Super nice and handle any problem that comes your way 

James H.'s profile image
James H. 
on Birdeye

a year ago

Always a good experience, great customer service, and friendly teller's 

Herman E.'s profile image
Herman E. 
on Birdeye

a year ago

Always get good service on the west branch. After being a customer for over forty years, I was treateinterpret by the unit on second street. Made me surrender my license so that you're copied it. Next visi have to take an awful long To find my account. 

Stephen M.'s profile image
Stephen M. 
on Birdeye

a year ago

Smiling faces. 

John F.'s profile image
John F. 
on Birdeye

a year ago

As always my transaction was quick and easy. The staff is alway helpful and pleasant. 

Business response:

As always, we are very appreciative to have you as a member John, thank you for the positive feedback! 

Lynn P.'s profile image
Lynn P. 
on Birdeye

a year ago

Took care of my business quickly got all my money back thank you ascentra 

Business response:

You're welcome Lynn, we are happy to have been a help to you. Please let us know if there is anything else you need! 

Renee P.'s profile image
Renee P. 
on Birdeye

a year ago

Always friendly and quicker than my other bank. 

Business response:

Thank you for the positive feedback Renee, it means a lot to us. 

Frequently asked questions about Ascentra Credit Union

How is Ascentra Credit Union rated?

Ascentra Credit Union has a 4.9 star rating with 104 reviews. 

When is Ascentra Credit Union open?

Ascentra Credit Union is closed now. It will open at 9:00 a.m.