Ascentra Credit Union's cover image
Claimed

This profile has been claimed by the business owner or representative.

Ascentra Credit Union

4.9

About this business

Unlike banks, we don’t answer to stockholders or investors, we answer to YOU. As a local, democratically controlled not-for-profit, each member of Ascentra Credit Union owns a share in the credit union. When you join Ascentra, you are not a customer you're a member-owner and are treated as such. We put people before profits. Those profits then go back to you, in the form of lower interest rates on loans, higher returns on your deposits, and lower fees. For our 40,000 members who directly benefit from our cooperative model... read more

Location details

1116 S 14th St, Clinton, IA, 52732, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.999 reviews
Select a rating
Linda M.'s profile image
Linda M. 
on Birdeye

3 months ago

Friendly customer service 

Business response:

Thank you so much, Linda! We're glad we could provide a positive experience. Have a great day! 

Layla S.'s profile image
Layla S. 
on Birdeye

8 months ago

Super nice and handle any problem that comes your way 

James H.'s profile image
James H. 
on Birdeye

9 months ago

Always a good experience, great customer service, and friendly teller's 

Herman E.'s profile image
Herman E. 
on Birdeye

9 months ago

Always get good service on the west branch. After being a customer for over forty years, I was treateinterpret by the unit on second street. Made me surrender my license so that you're copied it. Next visi have to take an awful long To find my account. 

Stephen M.'s profile image
Stephen M. 
on Birdeye

9 months ago

Smiling faces. 

John F.'s profile image
John F. 
on Birdeye

9 months ago

As always my transaction was quick and easy. The staff is alway helpful and pleasant. 

Business response:

As always, we are very appreciative to have you as a member John, thank you for the positive feedback! 

Lynn P.'s profile image
Lynn P. 
on Birdeye

9 months ago

Took care of my business quickly got all my money back thank you ascentra 

Business response:

You're welcome Lynn, we are happy to have been a help to you. Please let us know if there is anything else you need! 

Renee P.'s profile image
Renee P. 
on Birdeye

9 months ago

Always friendly and quicker than my other bank. 

Business response:

Thank you for the positive feedback Renee, it means a lot to us. 

Deanna G.'s profile image
Deanna G. 
on Birdeye

10 months ago

I have used Ascentra for many years and have been pleased with the service I receive. 

Business response:

Hi Deanna, thank you for being a long-time member, it means so much to us.  

Frequently asked questions about Ascentra Credit Union

How is Ascentra Credit Union rated?

Ascentra Credit Union has a 4.9 star rating with 99 reviews. 

When is Ascentra Credit Union open?

Ascentra Credit Union is closed now. It will open tomorrow at 9:00 a.m.