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Ascentra Credit Union

4.5
  • Bettendorf, IA

About this business

Location details

2019 Grant St, Bettendorf, IA, 52722, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.51,813 reviews
Antonio B.'s profile image
Antonio B. 
2 years ago

Nice polite staff very helpful. 

Business response:

Thanks for the feedback Antonio, it's helps us in so many ways. Have a great day! 

Mark H.'s profile image
Mark H. 
2 years ago

Great service as always 

Business response:

Thanks for the review Mark, we appreciate it. 

Lynn P.'s profile image
Lynn P. 
2 years ago

Friendly knowledgeable 

Business response:

Thank you for the positive review Lynn, it's helpful to us in many ways! 

Sonia M.'s profile image
Sonia M. 
2 years ago

I had opened my sons savings account through phone and email and it was a smooth transition. I was able to stop into the branch and they gave me a bag of goodies for my son! That was a nice surprise. Whenever I go and do any transaction they are always very polite! Thank you 

Business response:

Thank you for referring your son to Ascentra Sonia, we love teaching kids how to save and grow their accounts. the bag of goodies are just a token of our appreciation. Thank you for the positive feedback, we appreciate it, you and your son! 

Laurie B.'s profile image
Laurie B. 
2 years ago

It was a pretty routine transaction but I did have a check that was sent to my husband who died over a year ago. The teller asked for assistance and, while they were not able, they were very professional and told me what steps I should take to get it reissued. I have always had great service at Accentra. 

Business response:

Laurie, our condolences, if there is anything else we can do for you on this matter, please reach out. We are always here to help. 

Susann H.'s profile image
Susann H. 
2 years ago

Very friendly and helpful 

Business response:

Thank you for letting us know Susann, we appreciate your feedback. 

Gregory S.'s profile image
Gregory S. 
2 years ago

Friendly greeting Fast service Clean lobby 

Business response:

Thank you for the feedback Gary, we are happy that you had a positive experience with the team at our E. 53rd St. branch, we will be sure to let them know. 

Cynthia P.'s profile image
Cynthia P. 
2 years ago

The teller was nice & helpful. 

Business response:

Cynthia, we appreciate your feedback and are glad you had a positive experience when visiting our branch. 

Gary M.'s profile image
Gary M. 
2 years ago

there was no problem on my visit. 

Business response:

Thank you for the review Gary! 

Frequently asked questions about Ascentra Credit Union

How is Ascentra Credit Union rated?

Ascentra Credit Union has a 4.5 star rating with 1,813 reviews. 

When is Ascentra Credit Union open?

Ascentra Credit Union is open now. It will close at 12:00 p.m.