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Ascentra Credit Union

4.5
  • Bettendorf, IA

About this business

Location details

2019 Grant St, Bettendorf, IA, 52722, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.51,874 reviews
Serge N.'s profile image
Serge N. 
2 years ago

I love to be with you guys. 

Business response:

Serge, we love having you with us, thank you for the review! 

Wade G.'s profile image
Wade G. 
2 years ago

Well the teller has a job to do 

Desiree H.'s profile image
Desiree H. 
2 years ago

Fast! Easy! Helpful! 

Business response:

Thanks Desiree, we appreciate your positive feedback. 

Christopher B.'s profile image
Christopher B. 
2 years ago

a very professionally pleasant welcome. I was taken care of while the teller answered my questions, trained a new teller, and still counted my exact change. Way to juggle and maintain efficient usage of time! 

Business response:

Hey Christopher, we have so many hard working and talented staff members at Ascentra, I am glad to hear that you had a positive experience during your visit. Thank you for for feedback. 

Antonio B.'s profile image
Antonio B. 
2 years ago

Nice polite staff very helpful. 

Business response:

Thanks for the feedback Antonio, it's helps us in so many ways. Have a great day! 

Mark H.'s profile image
Mark H. 
2 years ago

Great service as always 

Business response:

Thanks for the review Mark, we appreciate it. 

Lynn P.'s profile image
Lynn P. 
2 years ago

Friendly knowledgeable 

Business response:

Thank you for the positive review Lynn, it's helpful to us in many ways! 

Sonia M.'s profile image
Sonia M. 
2 years ago

I had opened my sons savings account through phone and email and it was a smooth transition. I was able to stop into the branch and they gave me a bag of goodies for my son! That was a nice surprise. Whenever I go and do any transaction they are always very polite! Thank you 

Business response:

Thank you for referring your son to Ascentra Sonia, we love teaching kids how to save and grow their accounts. the bag of goodies are just a token of our appreciation. Thank you for the positive feedback, we appreciate it, you and your son! 

Laurie B.'s profile image
Laurie B. 
2 years ago

It was a pretty routine transaction but I did have a check that was sent to my husband who died over a year ago. The teller asked for assistance and, while they were not able, they were very professional and told me what steps I should take to get it reissued. I have always had great service at Accentra. 

Business response:

Laurie, our condolences, if there is anything else we can do for you on this matter, please reach out. We are always here to help. 

Frequently asked questions about Ascentra Credit Union

How is Ascentra Credit Union rated?

Ascentra Credit Union has a 4.5 star rating with 1,874 reviews. 

When is Ascentra Credit Union open?

Ascentra Credit Union is closed now. It will open tomorrow at 9:00 a.m.