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Ashcroft & Oak Jewelers
- Jewelry
- Mentor, OH
About this business
Location details
7850 Mentor Avenue, 830A, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
RecommendedMy experience was just great! I had to have my wedding rings made bigger due to finger surgery and did not know where to go. But I knew the store was there for years and I can tell you Kay was just great to work with!
Business response:
Hi, Sharon. We appreciate all of the kind words you shared about your experience with us, we are glad to hear we provided you with a positive experience!
got mine and my husbands wedding ring here and planning on getting several more pieces of jewelry here
Business response:
Hi, Aubreanna. These words go a long way, and motivates us to work even harder, thank you for the review!
I have bought a few rings and watches here. I do not know the name of the female sales rep who assisted me but she is the best and I recommend her to anyone who need to buy something and get great customer service on top of it. The best.
Business response:
Hi! Thanks for the compliment, Edward! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store!
Working with Tiffany is always great. She's super nice and always takes care of us!
Business response:
Hi! Thanks for the compliment! It’s wonderful guests like you and these reviews that help us continue to be your trusted, family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to once again deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store!
I couldn’t be more pleased with my experience. The entire staff was friendly, knowledgeable and not pushy. Tiffany was an absolute dream! She worked with me to upgrade my ring and had patience to help me find exactly what I had in mind. She fixed something on my ring that 2 Jared stores told me could not be done and I’d be better off “starting from scratch”
My fiancé got me a white gold claddagh ring over two years ago. I took it in in early May to get resized and cleaned because it was very tarnished. They told me wait time to get it back was about a month. I never received a call after a month, and neither did my fiancé. So I called them, she said it looks like in a few weeks we should have it. I called them again after 3 weeks because I never heard back, now they’re telling me they tried to contact me at the end of May, and that the ring cannot be saved. They wanted to give ... read more
Business response:
Hi, Catie. At Ashcroft & Oak® Jewelers, we appreciate you taking the time to share your experience with us and apologize we did not deliver the level of service our guests have come to expect. If you would like to discuss this further please reach out to our Guest Relations Team by emailing info@rogent.com or by calling them at 1-800-326-4116 option 1 and then option 6
Frequently asked questions about Ashcroft & Oak Jewelers
How is Ashcroft & Oak Jewelers rated?
Ashcroft & Oak Jewelers has a 4.7 star rating with 253 reviews.
When is Ashcroft & Oak Jewelers open?
Ashcroft & Oak Jewelers is closed now. It will open at 11:00 a.m.