This profile has been claimed by the business owner or representative.
Why settle for the same mall jewelry store? Our secret superpower is combining the unique abilities of independent jewelers with the strength of a large jeweler to offer selection, customization, and quality at a great price. With highly knowledgeable associates (our “rock” stars), thousands of 5-star reviews ⭐ (our gold stars!), and the best jewelry warranties around (our secret sauce), you’ll feel confident in your purchase.
7850 Mentor Avenue, #830A, Great Lakes Mall, Mentor, OH, 44060, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to 7:00 p.m. | |
Tue | 11:00 a.m. to 7:00 p.m. | |
Wed | 11:00 a.m. to 7:00 p.m. | |
Thu | 11:00 a.m. to 7:00 p.m. | |
Fri | 11:00 a.m. to 8:00 p.m. | |
Sat | 11:00 a.m. to 8:00 p.m. | |
Sun | 12:00 p.m. to 6:00 p.m. |
My experience was just great! I had to have my wedding rings made bigger due to finger surgery and did not know where to go. But I knew the store was there for years and I can tell you Kay was just great to work with!
Business response:
Hi, Sharon. We appreciate all of the kind words you shared about your experience with us, we are glad to hear we provided you with a positive experience!
got mine and my husbands wedding ring here and planning on getting several more pieces of jewelry here
Business response:
Hi, Aubreanna. These words go a long way, and motivates us to work even harder, thank you for the review!
I have bought a few rings and watches here. I do not know the name of the female sales rep who assisted me but she is the best and I recommend her to anyone who need to buy something and get great customer service on top of it. The best.
Business response:
Hi! Thanks for the compliment, Edward! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store!
Working with Tiffany is always great. She's super nice and always takes care of us!
Business response:
Hi! Thanks for the compliment! It’s wonderful guests like you and these reviews that help us continue to be your trusted, family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to once again deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store!
I couldn’t be more pleased with my experience. The entire staff was friendly, knowledgeable and not pushy. Tiffany was an absolute dream! She worked with me to upgrade my ring and had patience to help me find exactly what I had in mind. She fixed something on my ring that 2 Jared stores told me could not be done and I’d be better off “starting from scratch”
Ashcroft & Oak® Jewelers has a 4.9 star rating with 125 reviews.
Ashcroft & Oak® Jewelers is open now. It will close at 7:00 p.m.