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Ashley HomeStore

4.7

About this business

Location details

7215 McKnight Rd, Pittsburgh, PA, 15237, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.74,227 reviews
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George P.'s profile image
George P. 
10 months ago

Salesperson Arlene was great! Got a great price on a recliner! Would shop here again. 

Business response:

Hello George, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Robert C.'s profile image
Robert C. 
10 months ago

Good response to questions and customer service. 

Business response:

Hi Robert, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Jacqueline F.'s profile image
Jacqueline F. 
10 months ago

We found a couch we loved in San Jose at the Ashley store there but when we talked to the sales associate he said that we would have to order our custom Acklen Place reclining sectional from a store in Pittsburgh (since that's where we needed it). We called the store in Ross Township and got connected with Megan - she was AMAZING. Literally like in the middle of her Thanksgiving week with what I'm sure was crazy holiday sales and her trying to be with her family she was able to help us build this custom piece and ship it to ... read more

Business response:

Hi Jacqueline, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Linda M.'s profile image
Linda M. 
10 months ago

Was at two Ashley stores. Both salespeople were very knowledgeable and helpful. Was pleased that my new recliner will be delivered before Christmas! Was impressed with the size of the store on McKnight Road. 

Business response:

Hello Linda , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Betsy & Tom J.'s profile image
Betsy & Tom J. 
10 months ago

The price was great and our salesman super. 

Business response:

Hello Betsy, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Fran S.'s profile image
Fran S. 
10 months ago

Your sales person was excellent, I was needing a couch that would fit a 32 inch door and she really helped. We found the couch size with her help, I didn't find what I was really looking for but found what I needed. 

Business response:

Hi Fran, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Melinda M.'s profile image
Melinda M. 
10 months ago

Winston was helpful on the phone prior to my visit to your store. (Had found a sofa online, but wanted to see it in person.) And then did a great job going over any questions I had once I was at the store. He made the sales process smooth and easy. Very pleased with my experience at your store. 

Business response:

Hi Melinda, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Byron J.'s profile image
Byron J. 
10 months ago

Rachel listened patiently while showing us chairs she thought might suit us. Based on what she was hearing, she soon took us to another part of the store to show us a chair that met our expectations. We purchased this chair and anticipate that it will serve our needs well. We’re grateful to Rachel for paying attention to what we were saying and her knowledge of what the store had to offer to satisfy our wishes. 

Business response:

Hello Byron , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Shawn G.'s profile image
Shawn G. 
10 months ago

Victoria was amazing and very helpful …. 

Business response:

Hello Shawn, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Frequently asked questions about Ashley HomeStore

How is Ashley HomeStore rated?

Ashley HomeStore has a 4.7 star rating with 4,227 reviews. 

When is Ashley HomeStore open?

Ashley HomeStore is closed now. It will open at 10:00 a.m.