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Ashley Store

4.7

About this business

Location details

7215 McKnight Rd, Pittsburgh, PA, 15237, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.74,553 reviews
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TYIA L.'s profile image
TYIA L. 
3 years ago

Maryanne was very helpful knew exactly what i needed and had no problem with paperwork. She is just awesome! 

Business response:

Hi Tyia, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

CAROL R.'s profile image
CAROL R. 
3 years ago

Richard was awesome didn’t follow us around like other stores i’ve been. very helpful answered all questions. great experience. 

Business response:

Hello Carol , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

KEN L.'s profile image
KEN L. 
3 years ago

Salesman was excelllent! 👍👍👍 

Business response:

Hello Ken, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Jes S.'s profile image
Jes S. 
3 years ago

The sales person was nice. I appreciated that she wasn’t overly aggressive once I was shopping. 

Business response:

Hi Jaspaal, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

PATTY M.'s profile image
PATTY M. 
3 years ago

Reasonably priced beautiful furniture! Knowledgeable saleswoman! 

Business response:

Hi Patty, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

PHILLANDRA S.'s profile image
PHILLANDRA S. 
3 years ago

I worked with Richard and he was so helpful, patient, and kind. I did not feel rushed or pressured at all. Richard interacted with me like a friend through the entire process and answered all my questions. Ashley’s in store customer service will cause me to choose them for furniture every time. 

Business response:

Hello Phillandra , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

PIYUSH G.'s profile image
PIYUSH G. 
3 years ago

Prompt, Timely and Professional. 

Business response:

Hello Piyush, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Karen C.'s profile image
Karen C. 
3 years ago

Tim Secreto was the salesman who assisted us. He was great. He was very knowledgeable and he wasn't pushy. He let us make the decisions, but he showed us many options. Will look to deal with Tim in the future. 

Business response:

Hi Karen, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

BRIAN B.'s profile image
BRIAN B. 
3 years ago

When I walked in the door, multiple people looked at me and never asked how they could help me so I proceeded to look around. While walking around, I was approached by Steven Arnold as he was making sure I was being helped and I was not so he was very nice and asked what he could help me find. He was very courteous and professional and did not pressure me. I showed him the sectionals I was looking at but they were a bit too short in height. He showed me an alternative and with the material, mechanics and design was absol... read more

Business response:

Hi Brian, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 4,553 reviews. 

When is Ashley Store open?

Ashley Store is open now. It will close at 8:00 p.m.