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Ashley Store

4.7

About this business

Location details

7215 McKnight Rd, Pittsburgh, PA, 15237, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.74,655 reviews
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JoAnn T.'s profile image
JoAnn T. 
3 years ago

Very helpful and informative. Did not feel pressured by sales rep. 

Business response:

Hello Joann , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

JULIE J.'s profile image
JULIE J. 
3 years ago

Was helped immediately and professionally. Found exactly what I was looking for and was able to finish transaction quickly. 

Business response:

Hello Julie, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

MARY LOU B.'s profile image
MARY LOU B. 
3 years ago

You had what I was looking for so I bought it 

Business response:

Hi Mary, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

JAKE A.'s profile image
JAKE A. 
3 years ago

Found the perfect mattress! Winston did an amazing job at helping us find the right one and made the whole experience stress free. 

Business response:

Hi Jake, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

SHANE P.'s profile image
SHANE P. 
3 years ago

Everything was great and efficient, and Richard W. was very helpful 

Business response:

Hello Shane , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

EDWARD R.'s profile image
EDWARD R. 
3 years ago

Diane was excellent 

Business response:

Hello Edward, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Carol V.'s profile image
Carol V. 
3 years ago

Excellent customer service!! Helpful and explained everything to us !! Answered all of our questions and made buying furniture a smooth and enjoyable experience! 

Business response:

Hi Carol, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

RAE R.'s profile image
RAE R. 
3 years ago

Arlene was great! Not pushy but answered all of our questions and was extremely helpful. 

Business response:

Hi Rae, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

TINA S.'s profile image
TINA S. 
3 years ago

Alrene was wonderful to work with. She was patient and understanding. Didn’t give me that “salesman” feel. 

Business response:

Hello Tina , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 4,655 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open tomorrow at 10:00 a.m.