Aspen Dental - Idaho Falls, ID

Becky Hone 

on Google

a month ago

I had a very negative experience here. I am a caregiver for my father. I took him here for dentures. The front office manager called and told me to come in “anytime” to take the next steps toward getting my dad’s dentures, but conveniently forgot to tell me no one is in the office for their 1 and 1/2 hour lunch. They just leave a note telling you to sit and wait if you need help, as they are in the back having lunch. I come back at 1:30 and another lady helps me. She does not acknowledge my frustration after I tell her what... read more

Jason Fernandez 

on Google

a week ago

0 stars if possible. Insurance was submitted The day prior and I had to pay as if I had no insurance because the office could not get in contact with the company. My first call to the insurance company I spoke to someone within 5 minutes. As A result had to sign up for aspen dental plan (conveniently) and drop 300 bucks. Next, dentist discovers I have significant issues resulting in serious dental pain that he cannot fix. Tells me I need to go somewhere else to get fixed and without missing a beat tells me take Tylenol ... read more

Rachel Peck 

on Google

2 weeks ago

I am a new patient and this was my first visit. Bottom line, it was the most thorough dental exam I’ve ever had! The visit was not rushed. The dentist was excellent and the staff was friendly and it was obvious that they liked their job. 

CJ 

on Google

4 months ago

Excellent care and service! I cannot say enough about the excellence of the Idaho Falls office! They are a joy to work with and go out of their way to make sure YOU come first! Only caveat is trying to get through to the IF office if you have to call for any reason. The office staff at the IF office are excellent, the person you get when forwarded, not so much. They are the "company" receptionist who have "generic" answers. They do not know your history or anything about the relationship between you and your dentist. So make... read more

Maria Cuarto 

on Google

a month ago

Very satisfactory. Becausd of their very warm Dental services as well Dr Hatch. , He is very nice gave me detailed option to what to be done. I am very happy and thankful.