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Aspen Dental - Boynton Beach, FL (West)

4.5

About this business

Location details

9890 S Jog Road Bldg C, Boynton Beach, FL, 33437, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
WedClosed
ThuClosed
Fri08:00 a.m. to 2:00 p.m.
SatClosed
SunClosed
4.5395 reviews
Jim D.'s profile image
Jim D. 
rating
a month ago

I am so happy I chose Aspen Dental to take care of my dental treatment. The doctors and staff are so accommodating and I'm so pleased about my upper denture fitting. They produce dentures in-office which is a wonderful service with little wait time. Doctor Foster helped me with serious gum pain. He prescribed an oral rinse that did the trick. Staff there are incredibly nice. Raven and Nicole are so people pleasing. I always look forward to seeing these dental professionals. Jim Downey 

Nick K.'s profile image
Nick K. 
rating
3 years ago

Everyone at this office is extremely professional when you walk in it's like a breath of fresh air you are welcomed. I'm usually afraid to go to dentists, but the staff turns that around and makes me want to come back. 

Business response:

The team in Boynton Beach will be glad to hear this, Nick. Thank you for taking the time to share your experience! - Mitch, ADMI 

Amy L.'s profile image
Amy L. 
rating
4 years ago

This was my first experience with Aspen dental, and possibly my last. I will start with the pros... 1. They have a beautiful office with a very friendly staff. 2. They were following covid safety and everything was very clean, and cleaned after use. 3. They were extremely thorough. 4. The hygienist makes your next cleaning appt, so checkout is a breeze. Now for the things that I really didn't enjoy... 1. They make you have an initial visit before a cleaning visit. So what should take one visit, takes two. 2. My overall fe... read more

Business response:

Thank you for sharing this feedback, Amy. We’d like to talk with you directly, so we can follow-up with our team and make sure each patient has the best possible experience. Please reach out to our Customer Service team at 1-866-767-0890. - Mitch, ADMI 

Michael F.'s profile image
Michael F. 
rating
2 years ago

DO NOT GO HERE. This place is a complete rip off. I have a very good dental insurance and somehow ended up paying over $100 out of pocket with no explanation, very shady business they run here. 

Business response:

I am very sorry to hear this, Michael. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Boynton Beach. If you would like to speak with them in the future, please let us know. - Garlen 

Katie M.'s profile image
Katie M. 
rating
2 years ago

I have now had a second horrendous experience at an aspen dental location. My visit today was particularly unbelievable in terms of customer service and down right humane treatment. The main doctor I met with today dr Geoffrey refused to fix a denture for me that was bought and paid for by his business he then refused to send in the medication for the sores and scabs forming from the original job they did which left me with unrepairable physical pain, mental trauma and an unfixable smile for the rest of my life. I am begging... read more

Rita Z.'s profile image
Rita Z. 
rating
3 years ago

I went to Aspen Dental to have dentures done they were done incorrectly. They only gave you a six-month period to redo because of Covid and surgery. I was not able to get back there within the six months. I've been going back-and-forth from those two years now and they do not fit, the dentist at the Boynton Beach office said they were done incorrectly the owner of the Delray and Boynton Beach office Dr. GRISSEE Said he would not we make them without a charge I feel this is unfair and unkind I would not recommend them at all. 

Business response:

I'm really sorry for the trouble you're having, Rita. If you haven't called the Patient Satisfaction team yet, you can reach us directly at 1-866-767-0890. - Heather, ADMI 

Bryan B.'s profile image
Bryan B. 
rating
3 years ago

Do not go for emergency treatment, I went for a chipped tooth and they refused to treat me because I didn't want a cleaning and a million other services. very insulting and waste of time. 

Business response:

I'm very sorry to hear this, Bryan. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you about this experience: 1-866-767-0890. - Krista, ADMI 

Robert S.'s profile image
Robert S. 
rating
4 years ago

Went to aspen dental to get a tooth pulled and wanted a implant put back in and the young dentist told me that what I needed was a partial denture put back in so I would have teeth on both side of my mouth on bottom back.Know I would not be good with that because its hard for me to do that and would have issues with it which I did.Went back to have my temporary partial denture relined and the dental assistant told me to get use to them that was it.Aspen dental does not check your insurance to see if you are covered for the s... read more

Business response:

I am so sorry Robert; this was not the experience we want for our patients. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI 

Jag P.'s profile image
Jag P. 
rating
4 years ago

This place is worth negative stars. They opened it to recover the cost of new fancy looking office so every person goes in has to come out with at least $500 -$1000 worth of cost treatments whether you go of normal routine exam with or without any complain. They rip off your insurance completely in them name of deep cleaning/gum cleaning. Whether you go with 4 family members or 1, everyone will need treatment as per their dentist. And also, they refused regular cleaning (covered by insurance) as we refused deep/gum cleaning ... read more

Business response:

Thank you for sharing this feedback, Jag. We’d like to talk with you directly, so we can follow-up with our team and make sure each patient has the best possible experience. Please reach out to our Customer Service team at 1-866-767-0890. - Mitch, ADMI 

Frequently asked questions about Aspen Dental - Boynton Beach, FL (West)

How is Aspen Dental - Boynton Beach, FL (West) rated?

Aspen Dental - Boynton Beach, FL (West) has a 4.5 star rating with 395 reviews. 

When is Aspen Dental - Boynton Beach, FL (West) open?

Aspen Dental - Boynton Beach, FL (West) is closed now. It will open on Monday at 8:00 a.m.