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Aspen Dental - Norridge, IL
- Norridge, IL
About this business
Location details
4450 N. Harlem Ave, Norridge, IL, 60706, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 07:00 a.m. to 5:00 p.m. | |
| Fri | 07:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Amazing amazing amazing! I don't even know where to begin so I guess I will start at the beginning. I had severe tooth pain the last few days and woke up this morning with a swollen face. I desperately searched online for a dentist Amazing amazing amazing! I don't even know where to begin so I guess I will start at the beginning. I had severe tooth pain the last few days and woke up this morning with a swollen face. I desperately searched online for a dentist nearby that is open on Saturdays and offers financial options as I... read more
Business response:
This is great to hear! Thank you for your kind review.
Truly painless extractions! Caring staff. They worked with my insurance and budget. Highly recommended! Thank you Dr. Victor, Dr. Sheth and Monica!
Business response:
I’m glad you had an overall positive experience, Lynn. Thanks for taking a moment to let us know about your visit and sharing your feedback with us so that we can continue to improve patient experiences. -Garlen
this review is specifically for the assistance we received from Haris lemes... albeit several months late. in searching for an in network endodontist for my husband in a generally unhelpful process with aspen, we had the good fortune of encountering Haris who went out of his way to help us clarify obstacles snd get needed answers in a timely fashion. A sincere thank you to Haris for his professionalism, his persistrnce and his kindness ( Nine months later we have yet to find the bedded endodontist)
Business response:
Thank you for taking the time to share your praise and appreciation! - Krista, ADMI
Painless! Friendly service! Totally state of the art facility! Regardless of any bad reviews! My experience was excellent! No pain quick extraction! Dr.was great! Truly a very professional situation! Highly recommend Aspen Dental!
Business response:
Thank you for your kind review, Ronnie. I hope you continue to have 5-star visits to the Norridge office in the future! - Mitch, ADMI
I had a cleaning on Nov. 26 and spoke to the dentist about some issues with the Motto liners and asked if there was anything that could be done. He said he would make a call and follow up next week. No follow-up happened. Over the past 30 days I've called the office 3 times and was told each time someone would call back. No phone call. I even called the main customer service number and they said they would escalate my issue and the manager of the office would be calling me. This was about a week ago. No phone call. Can anyon... read more
Business response:
We’re very sorry to hear this, Kristie, and truly appreciate you bringing it to our attention. Our team would welcome the opportunity to look into your experience further. Please give us a call at 1-844-296-0187. -The Customer Service Team
They rush through everything. You're just a number to them so they can reach their quota. Everyone is friendly but it's definitely all fake, at least in the exam room.
Business response:
This is not the experience we want for our patients. We are committed to continually improving and truly value your feedback as an opportunity to enhance future visits.
I went to Aspen Dental a couple of weeks ago...and anyone thinking of going beware!!! The staff could not have been nicer...and the place was spotless and super clean. However, they are there to make money and told me that I had over 3000.00 of treatment needed...100% wrong!!! I have always taken excellent care of my teeth and the only reason I went there is that my old dentist no longer takes my insurance. I would not advice going to any of the large Dental clinics...found a nice private dentist that I am happy with.
Business response:
Hi Norine, I’m sorry your first visit didn’t live up to expectations. Thanks for taking a moment to let us know about your visit and sharing your feedback with us so that we can continue to improve patient experiences. – Sophia
Look up "Stop Aspen Dental Group" on Meta. Went in excruciating pain and the "Doctor" on-site he basically told me that root canals were beneath him, that I'd need to pay up front to schedule a week out at a facility 45 mins away and I literally had to turn around before leaving to ask them for an antibiotic. The prescription was only 3 days supply and they literally did nothing to help ease my pain. Thankfully I found another local dentist.
Went in to get a crown replaced they instead focused on doing fillings which of course turned into root canals. Mind you I had recently been to another aspen for X-rays and they mentioned nothing about even needing fillings. Ultimately I trusted them and they did the fillings but then of course it turned into needing root canals. After all that when I asked them to replace the previous brought up crown that I had originally went in for and after they did all the other work the dentist told me that he would need all the meas... read more
Business response:
I am very sorry to hear this, Peter. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Norridge. If you would like to speak with them in the future, please let us know. - Garlen
Frequently asked questions about Aspen Dental - Norridge, IL
How is Aspen Dental - Norridge, IL rated?
Aspen Dental - Norridge, IL has a 4.1 star rating with 301 reviews.
When is Aspen Dental - Norridge, IL open?
Aspen Dental - Norridge, IL is closed now. It will open tomorrow at 7:00 a.m.