This profile has been claimed by the business owner or representative.
Aspen Dental - Chester, VA
- Chester, VA
About this business
Location details
12531 Route 1, Chester, VA, 23831, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedThe staff are courteous, friendly, professional and they have many options when choosing dentures. I was able to go with my brother to most of the different aspects of his visit, we highly recommend Aspen Dental in Chester, Va. !
Business response:
Thank you for recommending the Chester team, Nancy! I hope your future visits are just as pleasant. - Mitch, ADMI
How they help me understand my oral condition and payment arrangements
Business response:
I'm glad the Aspen Dental team in Chester was able to assist you, Ruth. Thanks for sharing! - Krista, ADMI
Okonoboh Sydney is a DMD At Aspen he supposed to take 4 my teeth but this men take 15 my teeths I don’t know why I went home with pain the. Ext day I comeback to ask what medicine I have to take they send me to the target behind the office I went there get the medicine and I drink the medicine I comeback to the office Mande Harbin and Landon Kanion make sign a paper and I was under duress They offer me $ 25000 and will be fixed my teeth but never happens I have problems to ride et writing English can someone help me a... read more
I absolutely without a doubt would NEVER recommend this place at all. I've never talked to or had any type of interaction with such incompetent people in my life. My mom was going to get her dentures here however from day one it's been nothing but stupidity & excuses, I'd save your time, energy & most importantly money & go to a place that will treat you like you're a priority.
Business response:
Hello Elizabeth, I am very sorry your experience did not live up to expectations. We’ve experienced a cybersecurity incident that has temporarily impacted our ability to access scheduling systems, phone systems and other business applications for Aspen Dental. We are still working to resolve issues related to our Aspen Offices so please know that we have limited access to contact patients at this point. We apologize for any inconvenience this may have caused. If you are needing to speak with a live agent for assistance, plea... read more
If I could give less than one star, I would. Total waste of time. Told them up front I needed a reline of dentures when appointment was scheduled. They called day of appointment to ask if they were the ones that made the dentures. I told them no. They said come in and they would assess whether they could do reline. Tried to do new patients forms online but wouldn’t let you unless you had an account number. As a new patient, no one provided me an account number in advance and couldn’t get a live body on the phone to assist me... read more
Business response:
I'm so sorry that your experience didn't live up to expectations, Nicole. I can completely understand your frustrations. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Garlen, ADMI
Frequently asked questions about Aspen Dental - Chester, VA
How is Aspen Dental - Chester, VA rated?
Aspen Dental - Chester, VA has a 4.4 star rating with 498 reviews.
When is Aspen Dental - Chester, VA open?
Aspen Dental - Chester, VA is closed now. It will open tomorrow at 7:30 a.m.