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Aspen Dental - Fall River, MA
- Fall River, MA
About this business
Location details
824 William S Canning Blvd A, Fall River, MA, 02721, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm so impressed with exceptional care I received at aspen.the staff were very friendly.And it was such an extremely clean office.Thumbs up!
Bad service, long wait times. I advice a different aspen location unless you have a lot of time to waste.
Business response:
I'm sorry to hear this, Angelina. Thank you for sharing your feedback, and experience. If you would like to discuss your visit in further detail, please reach out to the Customer Service Team: 1-866-767-0890. - Mitch, ADMI
Biggest scam ever. They’ll over charge you, then charge you for something your insurance covers, they’ll hold your money hostage, they lie about treatment plans. They use out of network dentists and don’t tell you, so you can pay out of pocket. Beware - stay away from this place. They take advantage of 90 year olds and every one else in between (just read the attorney general complaint here https://www.mass.gov/doc/admi-complaint/download )
I’ve had a temporary bridge in for 8 months. They fractured my adjacent tooth while doing a root canal on the other. I experienced excruciating pain for over a week after my procedure. I was told by staff it was normal. After I insisted on being seen they discovered on the X-ray that the adjacent tooth was actually fractured inside the gum and I was prescribed antibiotics for infection. They stated they would cover the costs of the the dental bridge due to their mistake. The office manager Michelle called me 1 hour before... read more
Business response:
Thank you for sharing, we value your feedback. If you have any questions or concerns please call me at (844) 296-0187 ext. 201768 I will be happy to assist you. — Ashlee, ADMI
Aspen Dental associates must think I am a total moron or brain dead. I dropped my denture off on February 21, 2019 for a repair. When my husband brought them home after he went to pick them up they were in a dark blue container. I had given them a purple container. I was a little concerned that I may have gotten someone else's denture and therefore did not use them because I planned on calling to see if there had been a mistake. I tried calling over the weekend but you were closed. Then today I get a call from you say... read more
I had an appointment for 8:45am. As I was getting ready that morning, I got a confirmation text stating Aspen dental looks forward to seeing me at my appointment at 9:00am. This text came in a HALF HOUR before my appointment, at 8:15am. As I was getting ready for the appointment. I called to inquire and was told that I was BUMPED for another patient who wanted to be squeezed in that morning. There was no consideration for the fact that I made that appointment for that time for a specific reason, that I already had made plans... read more
I visited the office at highway 441 in the Villages fl. My experience with this office was very bad. I had an appointment at 1:45 arrived at 1:30 signed in then as I see people signing in after me I decided after 20 minutes I should check what was happening with me. When I went up to desk I saw my name was crossed off when asked she didn’t know who crossed me off and didn’t call me. Someone came to get me 5 minutes later. When I than came to girl who was looking up my insurance information that took another 10 minutes as you... read more
Business response:
We appreciate the kind words and value your feedback, Veronice. I will be sure to pass along. — Kelly, ADMI — Kelly, ADMI
Your representatives should mind their manners. The disrespect exhibited was phenomenal.
Business response:
Hello Christopher, I'm so sorry you did not have a positive experience. I appreciate the feedback, I am available if you would like to discuss further. I can be reached at 315-454-6000 ext 201802. Thank you! -- Kelsey, ADMI
Frequently asked questions about Aspen Dental - Fall River, MA
How is Aspen Dental - Fall River, MA rated?
Aspen Dental - Fall River, MA has a 4.6 star rating with 688 reviews.
When is Aspen Dental - Fall River, MA open?
Aspen Dental - Fall River, MA is closed now. It will open tomorrow at 8:00 a.m.