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Aspen Dental - Florence, SC
- Florence, SC
About this business
Location details
2160 W Evans St Ste 60, Florence, SC, 29501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | 08:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Excellent patient care skills, I was in and out, and they even got my cleaning done too!!
Excellent! Best Dentist I've been to. Destiny & Tiffany were very knowledgeable & nice. 2 visits in a week. My initial first visit took less than an hour. My cleaning, I may have been there 30 minutes, including the parking lot! Great staff & a top notch facility.
Recommended
They were quick enough to take my money then kept rescheduling my appointment. After the fifth time, I asked for a refund. Have been waiting nearly three weeks and haven't received it yet. Can never speak to anyone when I call and they never return calls. Do not recommend this office as all I've gotten is the runaround..
Business response:
I'm sorry for any trouble you're having, Judy. I will pass your message along to the team, so they can address concerns. -Dawn
very disappointed and dissatisfied scheduled an appointment for today at 11am 3 weeks ago. yesterday received text that it was changed to 10.15am. this morning was texted that appmt was canceled. after 30mins with appmt office ... and multiple holds was told that they couldn't reschedule for 6 weeks. reason for cancelation was staff were sick .... not how you treat a first time patient ... don't waste your time.
Business response:
I’m really sorry to hear that and can understand your frustrations, Fuzz. I really appreciate you for taking a moment to share your feedback. I'm sorry that you didn't have a positive experience. I wanted to let you know that I have read your review and will address concerns with the team in Florence with an eye to improving experiences for others. Thank you! Dawn-
Absolutely the worst experience I have ever had with a dentist! The claim that they will handle all of your dental needs quickly, sometimes even same day, is nonsense. Everytime I've had any kind of dental emergency, I've had to wait weeks upon weeks to be seen, and then they keep rescheduling my appointments due to short staffing, sometimes without even notifying me! Do not, I repeat, do not go to Aspen Dental in Florence, SC. 10 out of 10, do NOT recommend.
Business response:
I am very sorry to hear this, Rebekah. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Florence. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
Okonoboh Sydney is a DMD At Aspen he supposed to take 4 my teeth but this men take 15 my teeths I don’t know why I went home with pain the. Ext day I comeback to ask what medicine I have to take they send me to the target behind the office I went there get the medicine and I drink the medicine I comeback to the office Mande Harbin and Landon Kanion make sign a paper and I was under duress They offer me $ 25000 and will be fixed my teeth but never happens I have problems to ride et writing English can someone help me a... read more
RecommendedI took my child here for a chipped tooth. they told me the amount of visits required and the cost. they told me the total and what insurance would cover, then had me apply for care credit to cover the remaining. after 2 of the 5 scheduled appointments and a dentist, who clearly did not know how to work with an autistic child, I chose not to return. I then received a bill for 300 dollars, that clearly stated that the total for the two visits were 850 dollars, but between my insurance and care credit, they were paid over 900, ... read more
I took my child here for a chipped tooth. they told me the amount of visits required and the cost. they told me the total and what insurance would cover, then had me apply for care credit to cover the remaining. after 2 of the 5 scheduled appointments and a dentist, who clearly did not know how to work with an autistic child, I chose not to return. I then received a bill for 300 dollars, that clearly stated that the total for the two visits were 850 dollars, but between my insurance and care credit, they were paid over 900, ... read more
Business response:
I'm really sorry for any trouble you're having, Wanda. I'd be happy to make sure that the team in Florence, is aware of your feedback. If you would also like to call Customer Service, you can reach us directly at 1-866-767-0890. – Heather, ADMI
Frequently asked questions about Aspen Dental - Florence, SC
How is Aspen Dental - Florence, SC rated?
Aspen Dental - Florence, SC has a 4.1 star rating with 761 reviews.
When is Aspen Dental - Florence, SC open?
Aspen Dental - Florence, SC is open now. It will close at 5:00 p.m.