Aspen Dental - Murrells Inlet, SC

Kathryn F. 

on Yelp

a year ago

I DO NO NOT recommend Aspen Dental In Murrells Inlet SC! I am mentally disabled and was treated terrible by Javoni the receptionist! First off I had an emergency visit with extreme tooth pain and I needed my tooth extracted asap! But oh no, I had to get just an evaluation on that visit along with very painful X-rays! Then that dentist said yes you need your tooth extracted. So had to wait several days without eating again because it was just too painful to. Finally I saw another dentist that I never even met(Dr. Gantry) on J... read more

Baker L. 

on Yelp

2 years ago

Beware of this place. They are out for your money, not for your dental health. I went because i no longer have dental insurance and received a discount offer for Aspen Dental. After my free exam and very uncomfortable X-rays, the hygienist "checked" my teeth and said I had gum disease and would need a special cleaning. The dentist came in and told me that I needed 3 crown replacements and a cavity filled. I was sent to the front desk where I was told the total cost would be over $6000. The special cleaning alone was $... read more

Hope B. 

on Yelp

3 years ago

Really not impressed with my experiences here. I'm new to the area and wanted to find a convenient option for dentistry on my way to work. There were a ton of Aspen locations available within my insurance plan, so I went ahead and chose a location. On multiple occasions I have had Aspen calling to reschedule me with less than 24hrs prior to my appointment for various reasons. Since it happened repeatedly I considered it not a fluke and rather a continuous pattern for them. Also, I had 2 teeth cleanings here and I never saw a... read more

Nancy G. 

on Yelp

3 years ago

I am becoming very concerned. My 93 y/o mother lost her bottom denture. So, I made an appointment at the Murrells Inlet location where she had originally had the denture made. Upon arrival we were informed that their nationwide computer network had been hacked and the practice could not access patient history records. All clients were considered new patients. We proceeded with the appointment and were treated well, with the exception of the doctor who was impatient and condescending to my Mother, but I assumed this was due t... read more

John B. 

on Yelp

3 years ago

Thank you Aspen Dental for responding, but unfortunately the phone number you posted puts me in the endless "VRU" circle. Sends me back to Murrells Inlet and of course they are busy and and had to leave another message with the 2 hand written the office took personally and the other one on the"VRU". I was always taught in customer service... if you promise to call somebody back, aways return their call even if you don't have a resolution. All I ask for is courtesy response...it would be nice if you had a resolution but I wou... read more

Greeneyes G. 

on Yelp

3 years ago

The Murrells Inlet office has a receptionist named Alysa. When I made a complaint that she was rude, they called me to the Drs office and cancelled my appoi tment. He thinks this is good business practice. I think the pl 

Beverly L. 

on Yelp

4 years ago

I'm from out of town and I scheduled a cleaning since I'm a perio patient and get my teeth cleaning 4 times a year ... I called in December so I could get a March appt ( which I did) and explained that I'm a perio patient ( I have CURRENT X-rays , probing and treatment plan done and with me ) and have my teeth ( gums) cleaned and probed 4 times a year and I called in Dec to make sure I could get an appt in March. ... Well the other day I received a confirmation call stating that I would NOT be getting my teeth cleaned b... read more

Robert J. 

on Yelp

4 years ago

False advertising. Not concerned enough with patient being in pain. Completely contradicts what it clearly says on website. A whole lot of confusing double talk. Will not honor advertised special even after it being confirmed through chat on website. One example: $299 for a replacement plate to current denture wearers. Manager at Murrells Inlet SC has NEVER heard of it. Another example: FREE exam AND 20% off of other services for the uninsured. This manager says "NO its one or the other" Well I'm sorry but that is NOT what i... read more