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Aspen Dental - Niagara Falls, NY
- Dentists
- Niagara Falls, NY
About this business
Location details
7426 Niagara Falls Blvd, Niagara Falls, NY, 14304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The wait was really long only because they were shorthanded. All of the staff, Dr, hygienist, assistant, and clerical staff were extremely helpful and personable. At times we were laughing hysterically. I would recommend it to anyone.
Business response:
Thank you for your kind words of encouragement Sabra! Aspen Dental practices strive to treat everyone like their own mother! Annette, ADMI
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I came in for a cleaning and exam. After the exam the hygienist came in. She decided I needed a scaling which is a more in-depth cleaning. She left the room and then the office manager came in snd told me the cost of the scaling would be $795.00. I told her I could not afford that and just wanted my normal cleaning. She then told me I could not have that. If the scaling is recommended they have to do that. I told her again I just wanted my normal cleaning and she said they would not do it. I told her I have never heard of su... read more
Business response:
I'm sorry that the experience didn't live up to expectations. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. – Dawn, ADMI
The worst experience! All staff very rude including the dentist. No one wanted to listen to the issue I was having. Would never go back or recommend to anyone!
Business response:
Thanks for taking the time to let us know, Heather. We appreciate and value your feedback. — Ashlee, ADMI
OUTRAGEOUS PRICES!!!!!!!!
Business response:
Hi Jill, We understand that cost is the number one reason people avoid going to the dentist. Aspen Dental practices ensure their prices meet or beat market prices, and they also offer flexible financing options to help patients cover the cost of care. I'm really sorry that your visit didn't live up to expectations, but if you have any questions about the care plan and costs you received, the team would still be happy to try and help you. - Emily, ADMI
The staff and doctor were great. I loved the care and attention; however I didn't think i would need any pain management pills. Trying to get any prescription now that the office is closed is near impossible. While they say that they will return your call in 20 minutes - this wasn't my case. I waited for 50 minutes and then recalled and I am still waiting to see if I can have some relief from the pain. They may promise more than they can deliver.
Business response:
Kris, Thank you for your kind words of encouragement! I did pass your concerns regarding the appointment to management to address. Thank you for the feedback! Courtney, ADMI
You ppl told me I need 3 root canals, had 14 cavities and needed 12 fillings, I went to my regular dentist and didn’t have so much as 1 cavity. 🖕🏼
Frequently asked questions about Aspen Dental - Niagara Falls, NY
How is Aspen Dental - Niagara Falls, NY rated?
Aspen Dental - Niagara Falls, NY has a 4.4 star rating with 592 reviews.
When is Aspen Dental - Niagara Falls, NY open?
Aspen Dental - Niagara Falls, NY is open now. It will close at 6:00 p.m.