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Aspen Dental - Rochester, NY - Henrietta
- Rochester, NY
About this business
Located in Rochester, NY, Aspen Dental provides comprehensive and affordable dental services. Our offerings include dentures, dental implants, routine dental check-ups, dental bridges, dental crowns, veneers, and emergency dental care. We prioritize delivering the highest quality of dental care, aiming to enhance your oral health and smile. We gladly accept most insurance plans, ensuring accessibility to dental care. Book your appointment online with Aspen Dental today.
Location details
1000 Hylan Drive Suite B, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 07:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Love this office! So friendly and made me feel very comfortable!
I had an 8am confirmation appointment today with Dr. Tin, His assistant Robert took me at 8:15am & did an X-ray. His assistant took me back to a dental chair across from the surgical room. I have an imbuckment that fell out & have been waiting for weeks to see if the implant was broken ( I saw Dr M previously ). Today Robert was asked to put the imbuckment back in but the process required the surgeon because of the skin growing back..I wasn’t prepared today BUT my appointment to see what needed to be done was with Dr. Tin..f... read more
I have been a patient for a few years, and I had a cleaning scheduled pre-Covid, and they called and rescheduled it. At the time of the rescheduled appointment, I had to reschedule again because of a snowstorm. I received a phone call right before my appointment, and I was told they would have to cancel it because of Covid. I waited for a phone call to reschedule this appointment when things started opening back up, and I never heard a word. I just called to schedule my appointment as well as to get a crown recemented that T... read more
RecommendedThey are professional and caring people!!!
Great staff at the Henrieta location
Never put my appointment in books properly. Called last week, made appointment. Made arrangements for babysitting and time off work to go in only to be told they didn't have me down. Unable to fit me in for what I needed done. They claimed call center may not have directed me properly. Done as patient there, if company can't even make appointments right what else can't they do. Terrible business.
Aspen Dental is terrible with keeping appointments. I've had my appointment canceled on me twice now, the day off without little warning. Prior to those cancellations, I have been contacted and told I needed to reschedule my appointments. I will not be returning to Aspen.
They need to practice honesty and good customer service. I don't want to go into detail but their business tactics leave much to be desired.
@aspendental thanks for canceling my appointment after you just confirmed my appointment a few days ago...you lost a customer this was the last straw in a bunch of screw ups with your company
Frequently asked questions about Aspen Dental - Rochester, NY - Henrietta
How is Aspen Dental - Rochester, NY - Henrietta rated?
Aspen Dental - Rochester, NY - Henrietta has a 4.5 star rating with 1,135 reviews.
When is Aspen Dental - Rochester, NY - Henrietta open?
Aspen Dental - Rochester, NY - Henrietta is closed now. It will open tomorrow at 8:00 a.m.