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Aspen Dental - Roseville, MI
- Roseville, MI
About this business
Location details
20861 E. Thirteen Mile Road, Roseville, MI, 48066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 3:00 p.m. | |
| Thu | Closed | |
| Fri | 08:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Run for your life this place is not reliable nor professional. This office is run like a three ring circus.
Business response:
I'm very sorry you feel this way, Kathy. I will share your disappointment with the team in Roseville, so they can work to improve future patient experiences. - Krista, ADMI
Took from June to end of Aug to get replacement dentures. Her I am seven months later with teeth falling out. Three weeks out of warranty. Now you want $200+ to replace one tooth. This place does not accept Medicare so out of pocket for seniors. The denture was only $399 for the whole thing. Teeth are off center and my upper tooth smile is now a lower teeth smile. Never saw the same dentist in over 14 visits last summer. Go elsewhere. Make sure they don't keep your credit card on file!!!
Business response:
Hi Christeen, I'm sorry that your visit didn't live up to expectations. I'd be happy to make sure that the team in Roseville, is aware of your feedback. If you would also like to call Customer Service, you can reach us directly at 1-866-767-0890. – Heather, ADMI
I waited all day to get a phone call regarding cost for my dentures and they never called me back I called them three times and then when I set up the appointment they told me to be an hour and ended up in two hours and I missed my ride home I wouldn't recommend this place
Business response:
I’m really sorry to hear that and can understand your frustrations, Cindy. My team and I would appreciate the opportunity to speak with you in order to learn more about your experience and see what we can do to assist. Please call us at 1-866-767-0890. We look forward to speaking with you. – Dawn, ADMI
The first visit was rescheduled when I got there due to power outage. Ok. The second visit was 3 hours longer than booked, actually 10am - 3pm estimate $9000, discount 20% for hassle, now $7000 and 3rd appointment pay 2800 before the manager tells me they have lunch in an hour for my periodontal cleaning. So one hour, but I'm assured she won't rush. I paid nos I'm in the waiting room again and it's 15 minutes after so 45 min before she goes to lunch. Then I was lied to when the manager told me they don't take lunch on Frid... read more
Business response:
I'm sorry to hear this, Charles, and I can understand your frustration. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
Frequently asked questions about Aspen Dental - Roseville, MI
How is Aspen Dental - Roseville, MI rated?
Aspen Dental - Roseville, MI has a 4.3 star rating with 617 reviews.
When is Aspen Dental - Roseville, MI open?
Aspen Dental - Roseville, MI is open now. It will close at 5:00 p.m.