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Aspen Dental - Westminster, CO

4.3

About this business

Location details

9409 Sheridan Blvd., Westminster, CO, 80031, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 7:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu07:00 a.m. to 4:00 p.m.
Fri07:00 a.m. to 12:00 p.m.
Sat07:00 a.m. to 1:00 p.m.
SunClosed
4.3545 reviews
Mary S.'s profile image
Mary S. 
rating
2 years ago

They seemed ok and nice enough staff. I like the girl at the front office but her voice is so tender it was difficult to hear. Got an ill-fitting bridge ​, was unable to follow up with that and future projects. Received a call the day before my appointment follow-up to let me know that some primary person there was pregnant had gone into labor, and that it wasn't an emergency they would get back to me when she returned. That was last September of '22. Nothing. So I just walk around with a lisp and bite my tongue a lot, cant... read more

Business response:

I'm sorry for any trouble you're having, Mary. I will pass your message along to the team, so they can address concerns. - Heather 

William H.'s profile image
William H. 
rating
2 years ago

I had new dentures made, and they were not up to the standard of my previous dentures. The also did not fit,and I could never get an appointment for them to adjust the dentures. I had to go to another dentist to get my dentures adjusted . Aspen Dental was supposed to pre-approve the dental work with my insurance company, and they did not, and did not tell me. I had to pay full price out of my pocket even though they never did send me a bill. The first I knew that I owed money was whey I received a notice from a collection a... read more

Business response:

I am very sorry to hear this, William. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Westminster. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI 

Jeanette W.'s profile image
Jeanette W. 
rating
3 years ago

I went in because my own dentist had retired and Aspen was close. BIG MISTAKE. All I needed was my implant crown to be screwed back on. They decided I needed expensive gum disease treatment ($600) and then charged $270/cavity for 2 cavities, after claiming they would be $36 with my insurance. They are very chatty, but you have to sign legalities every step of the way, because they charge incredible fees. I dropped a thousand in 2 weeks and the cavities are still sensitive after a week. 

Business response:

I'm really sorry to hear that, Jeanette. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you. Please call us at 1-866-767-0890. We look forward to speaking with you. – Dawn, ADMI 

Dany W.'s profile image
Dany W. 
rating
4 years ago

The folks at Aspen were very friendly, but my experience has honestly been a nightmare. On a Thursday I went in to have work done for a crown, and they had issues correctly setting the temp. The first temp broke and they tried to file down the second temp, but the back of the second temp broke as well. At this point it was late in the day and the dental assistant asked if it was ok for me to leave with the broken temp, and the dentist said yes without looking at it. I ended up developing a severe infection where my jaw swe... read more

Brianna C.'s profile image
Brianna C. 
rating
4 years ago

This place is the absolute worst. They run late for a 7:30 appointment every time. They are very unprofessional. They try to bill you more after you pay in full for services. They tell you you need more work than is actually necessary. I got motto from them and I regret it because they are the worst. Do not recommend be prepared to wait 30 minutes for an appointment. Do not use them. 

Business response:

I'm really sorry you feel this way, Brianna. If you would like to share more details about your experience, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI 

Esmeralda A.'s profile image
Esmeralda A. 
rating
4 years ago

Passed by it thought it looked decent made an appointment come to find out they're trying to charge us 3,000 for teeth extraction WITH insurance went to a place 2 years ago and that's how much they wanted to charge without insurance there prices are outrageous definit no 

Business response:

I'm sorry to hear you didn't have a pleasant experience, Esmeralda. The Customer Service Team would appreciate the opportunity to learn more, and address your concerns directly: 1-866-767-0890. - Mitch, ADMI 

Frequently asked questions about Aspen Dental - Westminster, CO

How is Aspen Dental - Westminster, CO rated?

Aspen Dental - Westminster, CO has a 4.3 star rating with 545 reviews. 

When is Aspen Dental - Westminster, CO open?

Aspen Dental - Westminster, CO is closed now. It will open tomorrow at 8:00 a.m.