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10210 Canyon Drive, Fairhope, AL, 36532, United States
Get directionsWe have used Atlas Heating & Air twice over the past year. I had used other A/C companies in the past but hadn’t been happy with those companies. My neighbor highly recommended Atlas and specifically said to ask for Josh, so I decided to give them a try. Both times, Josh was quick to arrive, and both times, he was able to immediately diagnose the issues and knew exactly what was wrong. This past time, he had my unit running within 30 minutes! Josh was very professional, knowledgeable and courteous. I am very impressed ... read more
was given prices for a new air-conditioner was never told that they could have it fianced, called about delivery and asked about paying and was told had to pay in full. asked about making payments and was told that they told me about financing. they didnt, receptionist got a little nasty. cancelled order and will never call them again..
Business response:
Hey Mrs. Weldon. Thanks for the feedback. We are sorry you felt that way. After our conversation, Regarding your review, it is clear there were some miscommunication between you guys and our staff. I was very pleased we could come to an understanding of your situation. We treasure all our customers and would be happy to help you, should you ever need us in the future. I speak for myself and the entire Atlas family in saying, best wishes and have a great day.
Timely, informative and easy to wok with.
Atlas Heating & Air has a 5 star rating with 208 reviews.
Atlas Heating & Air is open now. It is open 24/7.