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Audi Cape Cod
- Hyannis, MA
About this business
A premier destination for luxury automotive enthusiasts, our Audi dealership offers a curated selection of cutting-edge vehicles renowned for their performance, style, and innovation. Discover the pinnacle of engineering with our extensive lineup, expertly crafted to exceed expectations. From sleek sedans to dynamic SUVs, each Audi represents a fusion of artistry and technology. Immerse yourself in an unparalleled showroom experience guided by our knowledgeable staff, dedicated to delivering exceptional service and personali... read more
Location details
25 Falmouth Road, Hyannis, MA, 02601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service, ‘15 Q5 TDI Vehicle was purchased from another dealership three days before being towed to ACC for an engine oil leak. Purchasing dealer was of no help. Under the impression vehicle was still under warranty, which it is. After inspection it was found the o-ring for the oil pan had been pinched from the previous service, (700) mi ago,all of which had been performed by a single, out of state Audi dealership, I was informed the cost of repair would not be covered under warranty on account of “outside interference”. On w... read more
Always a great experience! In and out quick. Matt replaced the battery in my key fob for n/c. Second battery the dealership has replaced. I've had my Audi's serviced here since the dealership opened and they have been first class all the way on each and every visit. I have a CPO Audi and they have been proactive in servicing and replacing parts that are covered under the warranty as issues have been found. Very happy with the original sale of the vehicle with Allen Parsons and all the follow up service that has been performe... read more
Dealer does the best they could once we placed the order The delivery of the vehicle was well done and having it personally delivered left a very nice impression. My only complaint was that i couldn’t get anyone to pay attention to me when I walked in the dealership 18 months ago. I wanted the new A8 but it’s availability was hard to pin down and I had to keep asking about it until I could place an order. Once the order was placed, they did everything they could to get me the vehicle. Audi’s communications were frustrating a... read more
Very Smooth Purchasing Experience but.. I had been looking for a specific Audi and Cape Cod Audi had just what I was looking for. Bob Higgins was an excellent person to work with and made sure everything was as he promised. However after taking car to my mechanic (Audi of Norwell after 500 miles) they told me the car has NEVER had the air filter changed and I needed rear brakes!
Business response:
Dear John, We regret that you are feeling let down after visiting Audi of Norwell. We strive to make sure all work necessary is completed on our preowned cars and not cut corners. We didn’t decline any recommended work on that vehicle, and are sorry that Norwell found issues that we didn’t on our inspection. Again, we regret that your positive experience was dampened – please contact our GM, Anthony Laham at 508-815-5600, if you want to discuss this further.
Very happy with the entire experience. The entire buying experience at Audi Cape Cod was a delight. I live in the Boston area and wasn't sure whether buying from a dealership so far away would work. Allen Parsons was incredibly professional and respectful and made the process really simple. There was no pressure, he had answers to all my questions, and he assured me that they'd be fair to me with my trade-in. So I drove down and, sure enough, the process went just as Allen described. The offer on my trade-in even came in exa... read more
Customer service from the heart! The entire buying experience was fantastic. I was made to feel important and special. I was never rushed and time was taken through the process with me - one on one! I was very happy with my purchase, the people - especially Anthony. Nothing was too much trouble for the team! Thank you.
Excellent service and sales team is an understatement. I have bought several cars from my Salesman Bob Higgins. He's always available for questions and let's me know when the car I want becomes available. The service department treats me like gold and spares nothing to ensure I am happy and informed about my service while providing me with rides or a loaner if it is needed for longer that an hour or two. I highly recommend Audi Cape Cod.
Super Service Needed a part replacement. Talked to Matt Gustafson who called immediately when the part was available and scheduled me that same day. Friendly and fast.
Pleasant staff I appreciate people who enjoy doing their job. If customer service is the goal, then it certainly makes sense to have pleasant people dealing with the customer. The service representatives have been uniformly great to deal with.
Frequently asked questions about Audi Cape Cod
How is Audi Cape Cod rated?
Audi Cape Cod has a 4.9 star rating with 1,624 reviews.
When is Audi Cape Cod open?
Audi Cape Cod is open now. It will close at 6:00 p.m.