Austin Emergency Center South Lamar

Shannon R 

on Google

a month ago

I took my daughter here because she fell and hurt her arm, the female secretary was a nightmare. She was incompetent at doing her job and rude! She stated my insurance was invalid and treated us rudely! After a while she figured out she was wrong and continued to be rude ! A full nightmare, she shouldn’t work with people! Other than that the doctor and the rest of the staff were amazing ! Dr Shepard was super nice and the visit was rather quick! The male nurse was very nice and felt bad and brought us waters. I’ve never had... read more

Anne Jones 

on Google

a month ago

Best experience I've ever had in an emergency room, and I'm 43! I arrived on a Thursday night around 10:30. Every person I encountered from the front desk person to the nurses to the doctor was so sweet and wonderful. I ended up with a minor foot fracture. They even taught me how to use crutches. Thank you all, for making a crummy situation as enjoyable as possible. 

Jennifer Ruhl 

on Google

3 weeks ago

I was seen here early this morning after waking up with what ended up being an extreme panic attack. I was able to get in right away, and everyone was so kind and understanding, while I was in the midst of a meltdown. I really appreciate the team and Dr. Hung helped set my mind at ease. I am so appreciative of them! Thank you! 

Matt Aldrich 

on Google

2 weeks ago

I went into the Er for an injury to my left leg. I advised what happened and they took and xray and an ultrasound. They didn’t write up or help with an mri. I went to Va and they said would have to go to Audi Murphy. I went to resolute and they sent a referral to River city imaging. I have multiple years in my left leg and CHRISTUS did nothing. They also denied the medication resolute prescribed. I would fire the whole staff and start over. Worst location and treatment I’ve ever had. 

J 

on Google

2 months ago

great place for care and treatment, friendly staff. Billing is reasonable for an ER. There is a plain as day sign on both the doors that expresses this is in fact an Emergency Room, in big, bold red letters none the less, not sure how other reviewers are lost on that fact. It also says it here on Google. There is also a whole page in the packet they give you to sign in, that also explains, its not an urgent care, not in-network, and in fact again, an emergency room. Reading is fundamental. Just wanted to help out future pati... read more