This profile has been claimed by the business owner or representative.
Auto House of Luxury
- Car Dealers
- Plantsville, CT
About this business
Location details
910 Meriden-Waterbury Turnpike, Plantsville, CT, 06479, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 a.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Overall Satisfied
Business response:
thank you for giving us the opportunity to do business with you and we are glad we were able to get you into your new car . Congratulations and good luck. Auto House of Luxury
Quick response the dealer was great and helpful
Business response:
Kingsley it was a true pleasure speaking with you.Thank you for your review it is much appreciated. Happy Holidays.
Excellent customer service. Highly recommend shopping here!!
Business response:
Chris thank you for your business and congratulations on your new BMW hope the best for you and your wife . thank you!!!
Unprofessional. They don’t respond to messages
Business response:
Good morning Hadijah, We are here to help you get into your new car and we have responded to your email and txt . we have not herd back from you with numerous attempts therefore we assumed you are no longer interested . The Range Rover you are interested in is available please call us .
Check dealer website, price is for financing the vehicle with them. So vehicle is probably fairly priced not Good. Nice sales guy, but really pushing the financing so do your homework. They also do not allow you to take a vehicle to a mechanic for a pre-purchase inspection. They will let you bring a mechanic to the dealer but most mechanics don’t want to do that. I did not purchase vehicle because of their unwillingness to let me bring the vehicle to my mechanic.
I had to call three times to get them to actually respond.And when they finally responded, they had to check information, said they get back to me, never got back to me.So I went in a different direction and decide to buy from someone who actually wants to talk to their customers
Business response:
Thank you for your feedback . We're sorry to hear about your experience . We take communication with our customers very seriously ,and we're concerned to hear that you didn't receive our messages . Its important to us that every customer feels valued and heard. We would appreciate if you had contacted us about this before you went to another facility. Thank you Auto House of Luxury
Unfortunately when I made an offer, I was told they would call back but it has been a week and no return call. Very disappointing. Maybe I am lucky as there may have been something wrong with the car. I made a very good offer, not a very low offer of which that could have been $500--that is very low. I offered $11000 which is very reasonable.
Business response:
hello customer first of all we apologize if you have not gotten our call back we left numerous messages for you regarding your very low offer . A one star review is unnecessary and we always entertain all offers .Have a great day!!!!
very pushy then raised the price by 500 dollars
Business response:
HI I am sorry this has happened to you but please be more specific on what vehicle this was for and when this happened so we can handle this properly . thank you
Frequently asked questions about Auto House of Luxury
How is Auto House of Luxury rated?
Auto House of Luxury has a 4.4 star rating with 318 reviews.
When is Auto House of Luxury open?
Auto House of Luxury is closed now. It will open at 9:00 a.m.