Avance Care Wilmington's cover image

This profile has been claimed by the business owner or representative.

Avance Care Wilmington

4.9
  • Family Practice
  • Wilmington, NC

About this business

HealthcareFamily Practice

Location details

3904 Oleander Drive, Wilmington, NC, 28403, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9354 reviews
Select a rating
Jennifer Y.'s profile image
Jennifer Y. 
2 years ago

Great customer service, everything I needed in-house, and great work with the doc. 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care Wilmington with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Wilmington 

Carol's profile image
Carol 
2 years ago

Getting to meet all staff on first visit was special after years of trending anonymous people popping in, asking info or poking or draining blood. Real, friendly and respectful People! Thank you, keep it up, and your practice will thrive. 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care Wilmington with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Wilmington 

Thomas M.'s profile image
Thomas M. 
2 months ago

I did not complete my forms prior to arriving and traffic on Vollege St was horrendous. I called the office to tell them I would be 5 minutes late and the the receptionist said I must schedule. I would not attend this office for this. Practioners spend a fortune acquiring new clients and the receptionist FLIPPENTLY SAID OK when I said I would not reschedule with this practice. They cost him money! I would FIRE HER. 

Business response:

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (919) 237-1337 to discuss your concerns in depth. Yours in health, Avance Care Wilmington 

Nicole R.'s profile image
Nicole R. 
2 months ago

Since this was removed the first time: Megan at the clinic desk is very rude, hung up after talking over me, and definitely wont be at Avance long. Edit in response to owner: Thank you; I did ring in with the local office earlier (910-537-1874) and was told someone would call back after they finished a task. It is 9am the next day and Ive not received a call. Edit after 3pm: the supervisor called my emergency contact by accident, who then contacted me because they were worried why my doctor was calling them. Regarding Meg... read more

Business response:

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (919) 237-1337 to discuss your concerns in depth. Yours in health, Avance Care Wilmington 

Kathryn E.'s profile image
Kathryn E. 
a year ago

Excellent care 

Kathryn E.'s profile image
Kathryn E. 
a year ago

Best drs and staff !! 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care Wilmington with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Wilmington 

marc ( m.'s profile image
marc ( m. 
a year ago

Rock always treats you like an individual and gives you time 

marc ( m.'s profile image
marc ( m. 
a year ago

Rock Vomer is always so upbeat and positive and it’s contagious. He always has enough time to listen 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care Wilmington with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Wilmington 

Frequently asked questions about Avance Care Wilmington

How is Avance Care Wilmington rated?

Avance Care Wilmington has a 4.9 star rating with 354 reviews. 

When is Avance Care Wilmington open?

Avance Care Wilmington is closed now. It will open tomorrow at 8:00 a.m.