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Baptist Health Urgent Care - Cabot
- Urgent Care
- Cabot, AR
About this business
Location details
402 W Main St, Cabot, AR, 72023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 1:00 p.m. to 6:00 p.m. |
My 10-month old infant with strep and croup was refused service by this facility because I “only have one insurance”. They wanted my credit card information to store on file for any charges not paid by insurance. I informed them I did not want to put my credit card on file - as per normal billing practices, they could bill me for any costs not covered by my health plan. I was then told I had to pay $120 to be seen. I refuse to pay anything other than a co-pay when I have a commercial insurance plan that reimburses well and p... read more
Business response:
Thank you for taking the time to share your feedback. We are sorry you did not have a good experience at our center. Please email us directly at Info@BaptistHealthUrgentCare.net with more details about your visit so we can address your concerns.
They debited $300 out of our account on 6/27. My wife called to question the charge and they said it would take 7-10 business days for an answer. We have yet to hear anything back which isn’t surprising and we have not even been there since December of ‘22!! 🤬🤬🤬
I am very dissatisfied with your covid swab policy to see a patient afterwards. If a patient doesn’t wish to waste anyone’s time it’s ridiculous that you charge them a no show fee. Will be looking for another provider. Don’t need a money grubber doctor.
The lady that sits at the desk in the front is VERY rude!!!! Not only was she rude to me but she was very rude to a man that was checking out with his son. He was talking to her about a bill he didn’t know about and she cut him off and rudely said, “Do you just want to pay today’s visit with the card on file.” Terrible, terrible attitude.
Business response:
We regret you had a negative experience while in our care. We strive to ensure every patient receives an exceptional experience, and we expect our Team Members to all show compassion to each of our patients. We appreciate your feedback and your comments have been shared with our leadership team as we would like to address your concerns and improve where we can. Please contact us directly at info@baptisthealthurgentcare.net to discuss your experience further.
The front desk lady of this Urgent Care is extremely rude. I had an appointment and I had been passed over by 4 people that came in after me. When I asked about it, she said, "they had appointments". I reminded her that I did too. I walked out not being seen and I will not go back there.
RecommendedThe entire staff was super nice. Sadly when I go to my actual PCM, they make me feel like I’m annoying them by interrupting their work. Not one of the staffers at the UC made me feel like I was interrupting anything they did.
Been here for at least two hours still haven’t seen a doctor and it’s not even busy
Frequently asked questions about Baptist Health Urgent Care - Cabot
How is Baptist Health Urgent Care - Cabot rated?
Baptist Health Urgent Care - Cabot has a 4.7 star rating with 2,549 reviews.
When is Baptist Health Urgent Care - Cabot open?
Baptist Health Urgent Care - Cabot is closed now. It will open tomorrow at 1:00 p.m.