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Barn Pros
- Monroe, WA
About this business
Location details
14567 169th Drive SE, Monroe, WA, 98272, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stay away from this company, these people especially the sales supervisor stacy will not only waste your time but hold up your project because of her horrible customer service. I was ready to sign and purchase and she not only failed to respond to emails in a timely manner but phone calls went unreturned for 2 weeks. I escelated my concerns to the operations manager and she said they "were doing there best but probably could not meet my expectations". Save yourself some time and headaches and go to a true professional DC Bui... read more
Business response:
Dally, during your interaction with our company emails and phone calls were returned in a timely manner and information was provided freely. We were well on our way to finalizing the details of your project estimate when you called our offices the afternoon of November 7th unsatisfied with our response time. After this incident we decided it was in the best interest of company to respectfully decline your business.
Initially we were happy with the product we were receiving, we bought the Ranier 24, a barn house. Our shipment came incomplete and earlier than expected which cost us time and money to get our project started. It was also stated that we would be receiving instructions on how to put the kit together, when we asked for them we were told there weren't instructions only tips and tricks on how to build a barn! As we have been building we have found the plans are completely off when it comes to the measurements of the stairs a... read more
I've called a couple times and haven't received a call back. Hubby also emailed questions and no word. In the beginning they called and sent me the book but nothing since the price raises!
Frequently asked questions about Barn Pros
How is Barn Pros rated?
Barn Pros has a 4.7 star rating with 390 reviews.
When is Barn Pros open?
Barn Pros is closed now. It will open tomorrow at 7:00 a.m.