This profile has been claimed by the business owner or representative.
Barron Heating AC Electrical & Plumbing
- Heating & Air Conditioning/HVAC
About this business
Recommended
RecommendedGreat people, policies, and know-how! Highly recommend.
I had them come to my house to fix my furnace they work a couple hours on it and said it was working, it worked for about 5 mins and then stopped, they came again the next day and worked on it and said I needed a part and gave me no idea how long it might take to get that part..After they left I called them once a week for the next 3 weeks trying to get an ETA for the part as we were going thru a very cold patch..All 3 times I was told they had no idea..On the 4th call I got angry and said it was unacceptable that they could... read more
Business response:
We appreciate the opportunity to connect, Teri, and understand your disappointment. It’s important to us that our customers are more than satisfied—your feedback is taken seriously.
Complete screw-ups. All business of significance with them is to be avoided, no matter the added cost. We had a ductless mini-split system installed 18 August 2021. 31 days later (19 September 2021), one of four heads shorted out during a windstorm. Take note: a routine power flicker can destroy a $2,000 part. These systems have NO internal surge protection of ANY kind. They don't mention this little detail when selling you the $20,000 system. Their first response is solid: they quickly dispatch a repair person. Three da... read more
Business response:
Thank you for your feedback, we understand you spoke with our Direct of Service, and we are going to take every step to ensure the job is completed with care as quickly as possible. We will also have our QC Manager come out thereafter to ensure the installation meets quality standards.
Daniel McCoy has been doing shady business. He has been scamming people for a decent amount of money. Do not trust this guy in your home.
Business response:
Hi Chas—We appreciate it when our customers take time to review us, but we have looked through our books and cannot connect you with one of our jobs. Please give us a call should you have any additional information you can share (360) 676-1131.
I do not recommend Barron heating and air, they installed what they call a unit with a manufactures defect, and they don’t stand behind their products. We were without heat for 7 days, with two toddlers, I was told every excuse in the book why they could not come out. I was told when they did come out that I needed a part and it couldn’t be ordered for several days and they would have to reschedule. And then all of a sudden after contacting the service manager I was told it could be fixed right away. It was fixed that aftern... read more
Business response:
Cathy, Our team is committed to 100% customer satisfaction and are happy to be moving in the right direction after speaking with you. As we’ve discussed, we’re disappointed with your experience and apologize once again for our shortcomings, especially over the holidays. Please know this is not a reflection on how Barron typically does business, as your family’s comfort and satisfaction are of the utmost importance to us. While this was not a factory defect as previously assessed, we sympathize with the stressful path to fix... read more
Stop sending out their unsolicited junk mail. Tell the truth and actually remove one's name and address when asked, as required by law.
Carey Jefferson is an awesome worker, he puts his all into his work.
We bought an expensive insert and it is beautiful, but within a year the thermostat went out. They fixed it and told us if it broke again, they'd replace it! Guess what, it broke and they won't do anything about it because they don't carry the product anymore. Oh well, Innovations fixed it!!!�
Frequently asked questions about Barron Heating AC Electrical & Plumbing
How is Barron Heating AC Electrical & Plumbing rated?
Barron Heating AC Electrical & Plumbing has a 4.8 star rating with 933 reviews.
When is Barron Heating AC Electrical & Plumbing open?
Barron Heating AC Electrical & Plumbing is open now. It is open 24/7.