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Baton Rouge Telco Federal Credit Union

4.9

About this business

Location details

8601 Goodwood Blvd, Baton Rouge, LA, 70806, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.91,475 reviews
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Martin D P.'s profile image
Martin D P. 
a year ago

Tiara promptly and professionally guided me on how to add my new spouse to my accounts! 

Marsha D.'s profile image
Marsha D. 
a year ago

Shemetria was knowledgeable and efficient and helped solve a problem to move forward with some banking needs I had. Telco still believes in customer service unlike many banks and credit unions. I applaud them for that! 

Marsha D.'s profile image
Marsha D. 
a year ago

Amazing customer service that is diminishing at most banks and many credit unions! All my questions were answered allowing me to move forward with the banking actions I need to complete! Thank you for your efficiency, accuracy and knowledge! 

Victoria E E.'s profile image
Victoria E E. 
2 years ago

Awesome! My car note is with them also❤️ 

Victoria E E.'s profile image
Victoria E E. 
2 years ago

Abigale was AWESOME! Hope to meet her one day 😊 

Roxie W H.'s profile image
Roxie W H. 
2 years ago

Excellent as always. 

Roxie W H.'s profile image
Roxie W H. 
2 years ago

The young lady who took my call was excellent. She answered all my questions. And such a blessing to talk with. She’s knowledgeable and kind. Keep up the good work. 

Khadijah F.'s profile image
Khadijah F. 
2 years ago

I spoke with Gina about a problem I was having she is very nosey and couldn’t be attentive to what I was saying for listening at what was going on around her ! Beyond frustrated having to ask the same questions more than one time when she should have been listening the 1st time ! Will not do business with her AGAIN ‘ sheeshhhh 

Business response:

Hi, Khadijah; I'm sorry to hear you didn't have a great experience when calling in. We take our member's feedback very seriously and will be sharing your concerns with our internal team. If you would like to reach out to provide more information, please email marketing@brtelco.org. Thank you! 

LORNA F.'s profile image
LORNA F. 
4 years ago

Excellent Customer service. The C.S. Rep was knowledgeable and efficient . 

Frequently asked questions about Baton Rouge Telco Federal Credit Union

How is Baton Rouge Telco Federal Credit Union rated?

Baton Rouge Telco Federal Credit Union has a 4.9 star rating with 1,475 reviews. 

When is Baton Rouge Telco Federal Credit Union open?

Baton Rouge Telco Federal Credit Union is closed now. It will open on Monday at 8:00 a.m.