Bay Port of Fort Walton Beach

Anonymous 

on AplaceForMom

a month ago

frequent turnover so hard to answer the staff question. There are some lovely people that work there. The activity ladies [name removed] and [name removed], [name removed] in sales and the kitchen manager [name removed] and staff are wonderful. Staff morale is down due to inadequate staffing. In the past year there has been 3 changes in administration staff, which is very concerning. I realize this is a very challenging field to work in but there seems to be a problem. 

Barry M 

on AplaceForMom

2 months ago

We were VERY happy! It's a stunning facility, absolutely gorgeous & always clean! It feels like you are at a resort! The staff are very communicative & kind. There are soooo many activities & something for everyone to do every single day. I especially appreciated the care team & how they would call me whenever they had a concern or question. 

Anonymous 

on AplaceForMom

8 months ago

I would rate everything a 5 except for the food. I was frequently there with my mom for breakfast and lunch and my brother for dinner. The food left a lot to be desired. I would rate it a 2 - and that might be generous. We ended up bringing in outside food for her several times a week. The care takers are very professional, helpful, and pleasant. My mom was in the memory care unit so we had to be buzzed in. I don't think she knew that she was locked in. The apartments are nice and we tried to make it feel like home to her by... read more

Anonymous 

on AplaceForMom

9 months ago

What has really stood out to us and what we really like most about the Bayport of Fort Walton Beach community is he overall friendliness of the staff. We would recommend this community to other families who may need a place for their loved ones. 

Stephanie 

on AplaceForMom

10 months ago

My mom is currently a resident at Bayport of Fort Walton Beach and the experience has been great. Everyone is really friendly at this facility. The housekeeping is good. I would recommend Bayport of Fort Walton Beach to others. 

Anonymous 

on AplaceForMom

11 months ago

The staff genuinely seem to care about the residents and the families. The only issue we've had is with medications being filled. It is much easier on the facility to use Guardian - the pharmacy they contract with for meds. However, Guardian is expensive compared to other pharmacies and if the facility needs / can't easily locate a med (even if it is there but is in the "extra" bin) they simply order more from Guardian. If that new order is not within the parameters for the insurance, the full price gets charged. It is much ... read more

KW 

on AplaceForMom

a year ago

I would totally recommend bayport to others. 99% of the staff are amazing - super patient and caring. Right now they are in the midst of some major staffing changes (the director and the head of nursing services) and you wouldn't know it. My mom is getting the same level of care. I can't imagine life without these care givers. 

Joan G 

on AplaceForMom

a year ago

[name removed] is a super person! She helped me through not only the initial process of bringing my mother to as assisted living facility, navigating many obstacles, but has also helped us past the challenging hurdles of my mother's major change in life. Thank you. P.S. All the staff is also kind and patient. 

Anonymous 

on AplaceForMom

a year ago

The facility is clean and beautifully decorated. The one room unit has the feel of an efficiency apartment in the way it is designed, instead of a single bedroom with bath. The food is nicely prepared and presented. Maintenance does a super job of addressing any issue and keeping things in working order. Staff seems over busy at times, but that may be true everywhere. Residents are treated respectfully. Move in process was smooth, but I had plenty of family to help. This facility is very close to my home which is a huge plus... read more