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1525 Broadway, Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I will give a 0 star rating because nothing was fixed, I spent 500 dollars and the customer service is the worst I have ever seen in any business
I do not know how they sell a car and do not check its respective maintenance, 4k in main in 3 mont of used!
The day after getting my car back the light came back on .
I would give this zero stars if I could. I brought my vehicle in telling them what was wrong with it and needed repairing. They charged me an almost $300 "diagnostic fee" even though the issue was already known. Will never bring my car back to this dealership, which is disappointing as I love every other Toyota dealership I have been to for service.
Business response:
Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to reply to this email maynard.martin@beamanauto.com or direct at 562-200-9010. Thank you for making us aware of this situation. I look forward to hearing from you. Sincerely, Maynard Mar... read more
About force, through the dealership to sign and leave would not recommend them to anybody
I don't like the stigma of minivans ljhlkjhlkjhlkjhlkjhlkjh
I scheduled an appointment for maintenance of my car to address a recall issue. I arrived about a half hour early to my appointment, and after waiting almost 4 hours I approached the Toyota service rep to inquire on the status. I learned that my appointment was only to schedule the check in and not to actually work on my car's recall maintenance. Also I was informed that it should be another two hours even after being informed of other possible non-priority issues.
Business response:
Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like to thank you again for your feedback. Please feel free to call me directly at 615-324-4577 or simply reply to my email maynard.martin@beamanauto.com if you have any questions. Thank you for making us aware of this situation.
Avtomatic lift back door still no working
Business response:
Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like to thank you again for your feedback. Please feel free to call me directly at 615-324-4577 or simply reply to my email maynard.martin@beamanauto.com if you have any questions. Thank you for making us aware of this situation.
The service department took 4 hours for an oil change with an appointment. No communication nor explanation on why. Worse customer service ever. I called and spoke to service advisor and was told the service manager was in meeting and would call me but it has been 2 weeks and no call. I guess they don't care about their customers the way they claim.
Business response:
Thank you for taking the time to provide feedback on your recent service experience at our dealership and I am sorry to hear about your experience with us. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like to thank you again for your feedback. Please feel free to call me directly at 615-324-4577 or email me at maynard.martin@beamanauto.com
Beaman Toyota has a 4.5 star rating with 9,635 reviews.
Beaman Toyota is closed now. It will open at 9:00 a.m.