Beavers & Broomfield Family Dentistry

4.9

Dentists
Fayetteville, AR

About this business

Dental Cosmetic Dentists Dentists General Dentistry

Location details

2131 N Crossover Rd, Suite 101, Fayetteville, AR, 72703, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 5:00 p.m.
Tue	9:00 a.m. to 5:00 p.m.
Wed	9:00 a.m. to 5:00 p.m.
Thu	9:00 a.m. to 5:00 p.m.
Fri	8:00 a.m. to 2:00 p.m.
Sat	Closed
Sun	Closed

4.9518 reviews

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Adrienne Dickson

7 years ago

Edit: Dr Broomfield contacted me and put a plan in place to assure that this never happens again. I have been going to this Dentistry since 2012. They have always done well by me and I have appreciated the services. However today I had an experience that made me feel more like a number than a valued client. I did not confirm my appointment within the time that they allowed and they cancelled my appointment 2 days prior to the actual appointment. I have never cancelled her appointment in the past and I've always showed up... read more

Business response:

Dear Adrienne, We are aware of your unique circumstances this week and are so sorry to have added any stress to your life. We certainly value you as a patient and would never want you to feel as if you are just a number to us. It is our mission to treat our patients and their individual needs with compassion and care. We will reach out to you by phone next week to resolve this matter, but wanted you to know that if you have time before then and would prefer, the doctors would be happy to talk to you at your earliest con... read more

Michelle John

7 years ago

I think it's too expensive for treatments. And I have really good insurance. They kept pushing to do other treatments but with a mom on a budget. I just wanted to get my teeth takin care of. I had to wait for three months to get what I wanted done. I felt like it was a very judge mental place and didn't feel comfortable. And when I got what I wanted done, I was in so much pain. I will never go back.

Business response:

We saw the review you posted and have been trying to reach you by phone. We are so sorry about your experience. Our office strives to provide the highest level of care for our patients, and we do our best to succeed with this goal. Because dental treatments are often so complicated, we can’t always guarantee a specific outcome. Even though complications were outside of our control, we completely understand why you feel the way you do. Please contact us as soon as possible to give us the opportunity to speak with you per... read more

Jie Xiao

8 years ago

The dentist is fine and the the environment is friendly. However, they will keep sending you bills to pay, although you have paid $70-90 each time of your visit. Note that I have one of the best insurance card in town. They suggest you do all kinds of treatment on your teeth (my teeth now got much worse than before) and never care about if the insurance company will cover it or no. So wait for a lot of bills to your house. The girls in the front desk never helps and always says it is your responsibility to check with insuran... read more

Business response:

Thank you for your feedback. We always do our best to estimate what your insurance will cover, and can understand the frustration you have with an unexpected expense. We will continue to strive to adapt our ability to anticipate the lower insurance reimbursement levels for necessary treatment. We will use your feedback to continue to improve the experience at our practice.

Stacy Vandever Parks

9 years ago

We truly enjoy the doctors and dental hygienists. The girls at the front desk are too pushy and bombard us with phone calls. We have switched dentists, for that reason.

Business response:

We are so sorry that you felt bombarded with calls. We are always happy to customize your family's contact settings. Please let us know if we can help you any further.