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Bell Totem Lake
- Apartments
- Kirkland, WA
About this business
Located at the center of Kirkland’s new Village at Totem Lake community, Bell Totem Lake is just steps away from the premiere shopping, dining and entertainment of the master-planned, 26-acre lifestyle development. Each apartment in our 202-unit complex boasts of polished modern interiors with top-of-the-line finishes, bringing the luxurious conveniences of the Totem Lake community to the comfort of your home.
Location details
12655 120th Ave NE, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter The apartment is well managed and the staff is helpful. Specially Kayla she is prompt and resourceful. Special mention to Addie who is always helpful and guides properly.
Business response:
We are thrilled to hear about your positive experience at Bell Totem Lake! Thank you for recognizing our team members Kayla and Addy for their exceptional service. We appreciate your feedback and look forward to continuing to provide you with excellent service.
Verified Renter Great location. Close to everything such as Shopping, grocery. also close to 405. Secure parking garage. Property is clean all the time. Nice employee.
Business response:
We appreciate you taking the time to leave us a review with your feedback! We're glad to hear that you are enjoying the convenient location and amenities at Bell Totem Lake. Thank you for choosing to call Bell Totem Lake home. If you have any concerns or need assistance, please don't hesitate to reach out.
Verified Renter Great! Amenities are amazing, everyone is super friendly! Lots of dining options around and a very clean area! I would totally recommend this place
Business response:
Thank you for your positive review! We're thrilled to hear that you're enjoying the amazing amenities and friendly atmosphere at Bell Totem Lake. We take pride in providing a clean and convenient location with plenty of dining options nearby. Thank you for recommending us, and please don't hesitate to reach out if you need anything.
Verified Renter So far its been a pleasant experience. Staff are nice and neighbours have been quiet. The community is generally peaceful. I have had my first experience with the fire alarm going off. I am not sure if I like that the intercom goes off inside your own unit too. I don't think its necessary. That night though we all had to evacuate twice unfortunately. The staff however are good at informing us what occurred and steps they are taking to resolve issues so that's a plus. Otherwise, I like living here.
Business response:
Thank you for your positive review. We appreciate your kind words about our staff and the peaceful community at Bell Totem Lake. We apologize for the inconvenience caused by the fire alarm going off and understand your concerns about the intercom. Rest assured, we are taking steps to address these issues. We value your feedback and are committed to providing a pleasant living experience for all our residents.
Verified Renter The building and the amenities as a whole is always kept very clean. I am also happy with the staff as they're always so nice and helpful. The location is also very convenient.
Business response:
Thank you for your positive review! We're glad to hear that you appreciate our clean building, helpful staff, and convenient location. If you have any further feedback or need assistance, please don't hesitate to reach out to us at (425) 990-2872.
Verified Renter Great complex. Its been very quiet so far ( moved in for a week now). Its very clean and area is my style. I love that there are so many stores around in walking distance. I can get most of my errands done in one go. A few things, leasing office is a bit hard to contact via email, the door to the front lobby closes very loud and fast. It sounds like the glass would break, also the door to the units close hard as well. Otherwise I enjoy living here so far.
Business response:
Thank you so much for your feedback! We appreciate your positive review and are glad to hear that you are enjoying your time at Bell Totem Lake. We apologize for any inconvenience you experienced with contacting our leasing office and the loud closing doors. We will address these issues to ensure a better experience for you and our future residents. If you have any further concerns, please feel free to reach out to us at (425) 990-2872. Best Regards - Ashley - Community Manager
Verified Renter I love living here, staff keeps the community spotless and it always smells clean. The leasing staff is so helpful and really want your experience to be amazing. I just re-signed my lease. I actually look forward to seeing the friendly maintenance team, I usually bump into one of them getting a coffee in the morning on the 5th floor, it's a good start to my morning. Keep up the good work Totem Lake!
Verified Renter Poorly designed ventilation in the apartment. No cross ventilation. Fan in fan hood kitchen is not adequately sized. Does not remove cooking fumes and smokes quickly. As a result fire alarm sounds every time we tried to cook. No exhaust in the bathroom. Inadequate number of windows for the one bed room 900 sq ft apartment
Verified Renter The maintenance team and the leasing team is always extremely helpful. The facilities are always clean, and the community always hold fun events.
Frequently asked questions about Bell Totem Lake
How is Bell Totem Lake rated?
Bell Totem Lake has a 4.5 star rating with 133 reviews.
When is Bell Totem Lake open?
Bell Totem Lake is closed now. It will open at 10:00 a.m.