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Berlin City Toyota
- Automotive
- Gorham, NH
About this business
Location details
485 Main Street, Gorham, NH, 03581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Great place for car care" Everyone was so accommodating and pleasant from Claude Ladd who left me a loaner and brought my car in for service, to the Toyota department for calling me with update and need for a new air filter due to mice damage, to the people who washed my car prior to returning it to me. Thank you!
"Awesome " My experience was awesome and the male serving me was professional and caring. Not only was I able to get what was needed the same day I called but it was quick!
"My 4 Runner" I had a wonderful time dealing with George, very helpful and made the process so easy. I felt like he was working with me. We will recommend this dealership and George to our friends.
"Every thing made easy...." They provided all the answers to any question you might have, they did not rush you, I searched on line for the truck that I wanted and the sales person came though,I can't say enough about them. Keep up the good work. David
"Getting it fixed right!" We was treated very fairly with the service done on our truck. Even when there was a problem with the repair, they was right on finding the problem and making it right. Will definitely go back for our service needs.
"ALL MAKES AND MODELS AT THIS DEALERSHIP" This dealership has all the makes and models available making it easy to find the right vehicle in one place. On line you can see all of these and call to purchase any vehicle. Not near the dealership, no problem, they will deliver it to you.
I recently had my cat in for a diagnosis and was lied to about everything
Business response:
Danyelle, we're sorry to see the poor rating and would like to address any concerns with you directly. Please reach out at your earliest convenience. Thank you, Lauren Simonton - Marketing - 6037234021
Messed up a simple oil change. My truck lost over a quart of oil. Can not recommend the dealership at all.
Business response:
I'm concerned to see your review and would like the opportunity to discuss this situation with you in greater detail. At your earliest convenience, would you please contact me directly? Thank you, Lauren Simonton - Marketing - 603-723-4021
The staff was friendly and helpful. The work was completed in a timely manner. An "extra" service (additive to oil) was completed without asking me; I feel like I had "one pulled over on me". The customer should be clearly and verbally informed before service options are added.
Business response:
I'm glad you found our team friendly and the service timely. However, I apologize for the lack of communication regarding the additional service. We always aim to keep our customers informed before any extra services are performed. Please contact me directly if you'd like to discuss this further. Thank you, Lauren Simonton - Marketing - 6037234021
Frequently asked questions about Berlin City Toyota
How is Berlin City Toyota rated?
Berlin City Toyota has a 4.4 star rating with 389 reviews.
When is Berlin City Toyota open?
Berlin City Toyota is open now. It will close at 6:00 p.m.